Back
Leadership Training
Leadership Training

How to Communicate with Diplomacy and Tact

In-Person

This program will help you influence outcomes and create cooperation through diplomatic and tactful communication. You’ll realize that standing up for yourself, when done effectively, doesn’t offend others; rather it strengthens your relationships and enables positive results through effective communication. Diplomatic communication skills not only improve your professional image; they just make people like you!

What You’ll Learn

Develop flexibility in your communication style and assess the intent of your messages against the outcomes. Learn to control your “hot buttons” and respond instead of reacting, maintain composure when criticized. Avoid conflict by staying calm and poised under pressure.

Why you want to learn it

You'll gain dexterity and grace in dealing with new or trying situations. You’ll recognize how you come across to others, learn to speak honestly and confidently, manage your emotions, give and receive criticism constructively, and present yourself as strong – but not intimidating. Most importantly, you’ll discover how to communicate in a manner that does not offend or create conflict.

How it will help you

This course sheds new light on your communication strengths and weaknesses. You’ll learn to disagree in an agreeable manner. Addressing difficult situations assertively and diplomatically, builds your image as a strong, fair-minded, leader.

Print This Page
10/1/2020 - 10/2/2020
Time: 8:00 AM - 4:00 PM
Duration: 2 Consecutive Days

Santa Ana, CA 92705

Register Now
01/21/2021 - 01/22/2021
Time: 9:00 AM - 5:00 PM
Duration: 2 Consecutive Days

Santa Ana, CA 92705

Register Now
04/15/2021 - 04/16/2021
Time: 8:00 AM - 4:00 PM
Duration: 2 Consecutive Days

Santa Ana, CA 92705

Register Now

NO ADDITIONAL COURSES

Contact us to get more information
This information you provide will be used in accordance with the terms of our privacy policy.
Submit

Explore how Dale Carnegie can create business results for your organization or team

©2020 Dale Carnegie & Associates, Inc., All Rights Reserved.
Dale Carnegie Logo
This website uses cookies to enhance your browsing experience. For more information view our Privacy Policy.