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Leadership Training
Leadership Training

How to Communicate with Diplomacy and Tact

In-Person

This program will help you influence outcomes and create cooperation through diplomatic and tactful communication. You’ll realize that standing up for yourself, when done effectively, doesn’t offend others; rather it strengthens your relationships and enables positive results through effective communication. Diplomatic communication skills not only improve your professional image; they just make people like you!

What You’ll Learn

Develop flexibility in your communication style and assess the intent of your messages against the outcomes. Learn to control your “hot buttons” and respond instead of reacting, maintain composure when criticized. Avoid conflict by staying calm and poised under pressure.

Why you want to learn it

You'll gain dexterity and grace in dealing with new or trying situations. You’ll recognize how you come across to others, learn to speak honestly and confidently, manage your emotions, give and receive criticism constructively, and present yourself as strong – but not intimidating. Most importantly, you’ll discover how to communicate in a manner that does not offend or create conflict.

How it will help you

This course sheds new light on your communication strengths and weaknesses. You’ll learn to disagree in an agreeable manner. Addressing difficult situations assertively and diplomatically, builds your image as a strong, fair-minded, leader.

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Jun 3, 2020 - Jun 4, 2020
Time: 9:00 PM - 5:00 PM
Duration: Runs 2 Consecutive Days

West Caldwell, NJ 07006

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Jun 10, 2020 - Jun 11, 2020
Time: 9:00 AM - 5:00 PM
Duration: Meets 2 Consecutive Days: Wed., Thurs.

Tampa, FL 33634

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Jun 11, 2020 - Jun 12, 2020
Time: 9:00 AM - 5:00 PM
Duration: 2 Consecutive Days

Santa Ana, CA 92705

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Jun 17, 2020 - Jun 24, 2020
Time: 8:30 AM - 5:00 PM
Duration: 2 Sesiones, una por semana

Monterrey, Nuevo León 64000

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Jun 18, 2020 - Jun 18, 2020
Time: 8:30 AM - 5:00 PM
Duration: 1 Full Day

Tempe, AZ 85281

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Jun 25, 2020 - Jun 26, 2020
Time: 9:00 AM - 5:00 PM
Duration: Thur, Fri 2 Consecutive Days

Birmingham, AL 35244

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Jun 25, 2020 - Jun 26, 2020
Time: 9:00 AM - 5:00 PM
Duration: Thur, Fri 2 Consecutive Days

Birmingham, AL 35244

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Jun 30, 2020 - Jul 1, 2020
Time: 9:00 AM - 5:00 PM
Duration: 2 Consecutive Days

Oklahoma City, OK 73107

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Jul 1, 2020 - Jul 2, 2020
Time: 9:00 AM - 5:00 PM
Duration: Now qualifying for the State of Hawaii ETF program. Ask us about how to qualify for this training subsidy!

Honolulu, HI 96817

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Jul 6, 2020 - Jul 7, 2020
Time: 8:30 AM - 5:30 PM
Duration: 2 Tage Montag und Dienstag

München, München 81829

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Jul 9, 2020 - Jul 10, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days 07/09, 07/10

San Diego, CA 92108

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Jul 9, 2020 - Jul 10, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days 07/09, 07/10

San Jose, CA 95110

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Jul 30, 2020 - Jul 31, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days 07/30, 07/31

North Hollywood, CA 91602

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Aug 6, 2020 - Aug 7, 2020
Time: 8:30 AM - 5:00 PM
Duration: 2 Days

Independence, OH 44131

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Aug 11, 2020 - Aug 12, 2020
Time: 9:00 AM - 5:00 PM
Duration: Meets 2 Consecutive Days: Tues., Wed.

Tampa, FL 33634

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Aug 20, 2020 - Aug 21, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days 08/20, 08/21

South San Francisco, CA 94080

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Aug 24, 2020 - Aug 25, 2020
Time: 9:00 AM - 5:00 PM
Duration: 2 Days

Fresno, CA 93727

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Aug 26, 2020 - Aug 27, 2020
Time: 9:00 AM - 5:00 PM
Duration: Runs 2 Consecutive Days

West Caldwell, NJ 07006

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Aug 27, 2020 - Aug 28, 2020
Time: 9:00 AM - 5:00 PM
Duration: 2 Days

Santa Barbara, CA 93105

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Aug 27, 2020 - Aug 28, 2020
Time: 9:00 AM - 5:00 PM
Duration: 2 consecutive days

Waltham, MA 02451

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Sep 3, 2020 - Sep 4, 2020
Time: 8:30 AM - 4:30 PM
Duration: 2 days

Sacramento, CA 95833

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Sep 10, 2020 - Sep 11, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days 09/10, 09/11

Alameda/Oakland, CA 94502

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Sep 21, 2020 - Sep 22, 2020
Time: 9:00 AM - 5:00 PM
Duration: Mon, Tue 2 consecutive days

Chicago, IL 60603

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Sep 25, 2020 - Sep 25, 2020
Time: 8:30 AM - 5:00 PM
Duration: 1 day

Tucson, AZ 85712

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Oct 1, 2020 - Oct 2, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days 10/01, 10/02

San Diego, CA 92108

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Oct 1, 2020 - Oct 2, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days 10/01, 10/02

North Hollywood, CA 91602

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Oct 1, 2020 - Oct 2, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days 10/01, 10/02

San Jose, CA 95110

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Oct 1, 2020 - Oct 2, 2020
Time: 9:00 AM - 5:00 PM
Duration: 2 Consecutive Days

Santa Ana, CA 92705

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Oct 1, 2020 - Oct 2, 2020
Time: 9:00 AM - 5:00 PM
Duration: Meets 2 Consecutive Days: Thurs., Fri.

Tampa, FL 33634

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Nov 5, 2020 - Nov 6, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days 11/05, 11/06

South San Francisco, CA 94080

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Nov 5, 2020 - Nov 6, 2020
Time: 9:00 AM - 5:00 PM
Duration: Thur, Fri 2 consecutive days

Downers Grove , IL 60515

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Nov 12, 2020 - Nov 13, 2020
Time: 9:00 AM - 5:00 PM
Duration: Thur, Fri 2 Consecutive Days

Birmingham, AL 35244

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Nov 12, 2020 - Nov 13, 2020
Time: 9:00 AM - 5:00 PM
Duration: Thur, Fri 2 Consecutive Days

Birmingham, AL 35244

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Nov 16, 2020 - Nov 17, 2020
Time: 8:30 AM - 5:30 PM
Duration: 2 Tage Montag und Dienstag

Berlin, Berlin 13629

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Nov 19, 2020 - Nov 20, 2020
Time: 9:00 AM - 5:00 PM
Duration: Runs 2 Consecutive Days

West Caldwell, NJ 07006

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Dec 14, 2020 - Dec 15, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days 12/14,12/15

San Jose, CA 95110

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Dec 14, 2020 - Dec 15, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days 12/14, 12/15

San Diego, CA 92108

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Dec 14, 2020 - Dec 15, 2020
Time: 8:30 AM - 4:30 PM
Duration: Two Consecutive Days 12/14,12/15

North Hollywood, CA 91602

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Jan 25, 2021 - Jan 26, 2021
Time: 9:00 AM - 5:00 PM
Duration: Mon, Tue 2 consecutive days

Downers Grove , IL 60515

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