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People Skills for Managers and Supervisors

On a scale of 1 to 5, managers rate the importance of having good interpersonal skills at 4.37, just below the ‘ability to work in teams’ which comes in at 4.49. This program provides the basics including planning, organizing and control, as well as building your interpersonal effectiveness to get outstanding results through others. Participants will learn how to gain employee commitment, lead confidently and motivate employees to peak performance.

Course Overview

Interpersonal relationships are as important as ever in today’s business world, but it can be difficult to balance strong leadership and likeability. This program helps new leaders transition from worker to manager, while seasoned leaders learn to transform from managing to leading optimum performance.

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What you'll learn

Build positive relationships by identifying ways to earn trust, credibility and respect and practicing a process for building positive relationships. Explore different work relationships and understand what drives employees to peek performance. You'll learn tips for hiring the right people and how to improve performance by conducting effective performance reviews. Make positive change happen by gaining willing cooperations and gaining consensus and collaboration.

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Why you want to learn it

Effective leaders get things done through others so strong people skills are a must.

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How it will help you

Establishing strong relationships with team members leads to a mutual exchange of ideas, information and skills. This in turn motivates the effectiveness of teamwork in the company.

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“Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.”

Dale Carnegie
Dale Carnegie