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Customer Service Training

How to Win Friends and Influence People in Business

In-Person

Interpersonal relationships are as important as ever in today’s business world, but it can be difficult to balance strong leadership and likeability. Dale Carnegie’s methods will help you create a friendly and open communication environment where people want to work harder together. Leading with deeds and words, you’ll inspire commitment and spur people to draw upon their natural strengths to reach new heights.

What You’ll Learn

You will learn to demonstrate proven leadership principles, gain commitment from others, and explore proven strategies for achieving your professional goals. Discover the value of cooperating with others to achieve the unexpected. Observe how to listen actively to ensure that others feel appreciated, and how to give constructive feedback that doesn’t ruffle feathers.

Why you want to learn it

Winning friends and influencing people in business is, quite simply, the single most important thing that you can do to excel in the workplace. And Dale Carnegie literally wrote the book on it. He put the P in people skills, and if you would like to benefit from his proven practices, then this is a course that you must not miss!

How it will help you

Since 1912, business professionals have turned to Dale Carnegie's powerful books and winning interactive seminars to reach new levels of professional and personal success. This pioneer of people skills essentially created and set the standard for interpersonal effectiveness. If you are striving to transform interpersonal business relationships and improve personal performance, this is the course for you!

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07/14/2020 - 07/15/2020
Time: 7:30 AM - 3:30 PM
Duration: Two Consecutive Days (Wed & Thurs)

Gulfport, MS 39503

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07/14/2020 - 07/15/2020
Time: 7:30 AM - 3:30 PM
Duration: Two Consecutive Days (Thurs & Fri)

Gulfport, MS 39503

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08/4/2020 - 08/5/2020
Time: 8:00 AM - 4:00 PM
Duration: SPECIAL OFFER – TRAIN ONLINE NOW & IN-PERSON LATER! Due to Covid-19, all attendees can get started with FREE LIVE-ONLINE training right away! Register Now for this in-person course and you’ll receive access to the online equivalent (value $1,695)Online programs held will be Four 3-hour sessions, Meets once a week. Four 3-hour sessions Dates Available: April 30 - May 21 from 9:00 to 12:00 pm EST on Thurs. or May 7 - May 28 from 2:00pm to 5:00pm EST on Thurs. or June 3 to June 24 from 12:00pm to 3:00pm EST on Mon. Any program can be rescheduled. You can choose ANY class dates later this year for your in-person, 3-consecutive day class. View alternate dates in Tampa at https://www.dalecarnegie.com/en/courses-v2/216?page=2&topics=34&types=In-Person&franchise_id=43655

Tampa, FL 33634

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08/24/2020 - 08/25/2020
Time: 8:00 AM - 4:00 PM
Duration: Runs 2 Consecutive Days

West Caldwell, NJ 07006

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08/24/2020 - 08/25/2020
Time: 8:00 AM - 4:00 PM
Duration: Mon, Tue 2 consecutive days

Downers Grove , IL 60515

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11/30/2020 - 12/1/2020
Time: 9:00 AM - 5:00 PM
Duration: Runs 2 Consecutive Days

West Caldwell, NJ 07006

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12/3/2020 - 12/4/2020
Time: 9:00 AM - 5:00 PM
Duration: Thur, Fri 2 consecutive days

Chicago, IL 60603

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NO ADDITIONAL COURSES

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