How to Replace Conflict with Cooperation
This one-day seminar from Dale Carnegie Training® will help you resolve conflicts positively – and keep your cool at the same time. Based on the time-tested Dale Carnegie principles of winning friends and influencing people, this dynamic program shows you how to break the impasses caused by seemingly irresolvable conflicts.
Τι θα μάθετε
•Uncover the hidden agendas fueling conflict in your operation•Match a resolution strategy to the situation•Use “Empathetic Listening” to calm a situation•Keep minor disagreements from escalating•Eliminate fault finding and blaming•Encourage collaborative problem solving•Stop simmering conflict from boiling over•Remain poised when everyone else is losing it•Employ leadership skills that prevent power plays•And much more!
Γιατί θέλετε να το μάθετε
To discover effective ways to resolve conflict in a more effective manner both in your personal life and professional life to help enhance relationships and improve productivity.
Πως θα σας βοηθήσει
By teaching you methods and techniques to resolve conflict more effectively based upon different personalities and profiles.
