Arrow LeftBack
Icon Услуги

Attitudes for Service

In Person

When it comes to customer service, attitude trumps aptitude. Creating and maintaining a customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate.

Разгледай дати и места
Head with lightbulb

Какво ще научите

Set goals for improvement by assessing current Customer Service Attitudes. Build customer relationships by incorporating the Four Drivers of Customer Service. Maintain consistently positive attitude by applying Attitude Control Principles. Use conversational language to keep the interactions casual and relaxed.

Open book

Защо бихте искали да го научите

This seminar makes you keenly aware of how your attitude during customer contact can make the difference.

Person standing next to flag

Как ще ви помогне

You will learn to project a friendly willingness to serve customers in a low-pressure, high-touch way in every customer interaction.

Дати на предстоящ курс

Изберете местоположение по-горе, за да намерите дати за курсове във Вашия район. 

Не намирате дата, която Ви устройва? Искате тази програма да бъде доставена за Вашата организация или екип? Свържете се с нас, за да получите повече информация.

Thank you! A representative will contact you shortly about your inquiry.