Back
Sales Training
Sales Training

Managing Customer Expectations

Присъствени

This workshop will teach you to set, monitor, and influence customer expectations to create and deepen relationships with your customer base.

Какво ще научите

Determine the customer’s initial expectations, and learn sure-fire approaches to exceeding them again and again! Work with customers to set realistic expectations, and follow a consistent process to manage them in the future. Explore your influence as you build and deepen relationships with your customers.

Защо бихте искали да го научите

This engaging, collaborative workshop is the perfect way to boost your customer service practices. You’ll make connections with new customers and improve relationships with old ones as you learn to communicate clearly about your business promise. Your organization will earn the trust and respect of everyone you encounter as you consistently come through for your customers.

Как ще ви помогне

In customer service, consistency is key. As you build your reputation as a company that always delivers, you’ll become an organization that makes customers want to come back! After this workshop, you’ll enjoy success with a loyal customer base that takes you straight to the top.

Print This Page
No results
NO ADDITIONAL COURSES
Не намирате дата, която Ви устройва? Искате тази програма да бъде доставена за Вашата организация или екип? Свържете се с нас, за да получите повече информация.
Тази информация, която предоставяте, ще бъде използвана в съответствие с нашите условия политика за поверителност.
изпращане

Лесно е да поддържате актуална информация с нашия бюлетин

©2020 Dale Carnegie & Associates, Inc., All Rights Reserved.
Dale Carnegie Logo
This website uses cookies to enhance your browsing experience. For more information view our Privacy Policy.