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Beyond Technology: Preparing People for Success in the Era of AI

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AI "isn’t new – it’s been developing for decades – but in the era of Big Data, it’s becoming increasingly practical for many more applications, and its predictive power is improving dramatically," according to Mark Marone, PhD. at Dale Carnegie and Associates in a research white paper titled: "Beyond Technology: Preparing People for Success in the Era of AI." Let's take a deep dive into the three paradigms shifts that must take place in your office in preparing people for success in the era of AI.

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We’ll review key research from outside experts about the impact AI is expected to have on the workplace as well as new findings from Dale Carnegie & Associates on employees’ attitudes toward AI and its use in specific applications. We’ll also share the skills needed for people to work most effectively alongside AI and three imperatives that should be part of plans to prepare people when undergoing digital transformation of any kind.

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Achieving the full potential of AI depends on a successful partnership between humans and machines. As organizations introduce AI and other forms of technology, it’s critical for leaders to have a clear understanding of how it will impact people and how to prepare them.

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Understanding the impact significant technological change in the workplace may have on employees and the corporate culture can help leaders ensure that productivity gains from technology aren’t offset by losses in employee engagement and that their workforce is prepared with the right skills to support successful implementation. Even if you’re not deploying artificial intelligence now, developing insights into how to encourage employees to become advocates can benefit any major change initiative on your horizon.

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