Arrow LeftBack
Icon الخدمات

Attitudes for Service

In Person

When it comes to customer service, attitude trumps aptitude. Creating and maintaining a customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate.

استعرض التواريخ والمواقع
Head with lightbulb

ماذا ستتعلم

Set goals for improvement by assessing current Customer Service Attitudes. Build customer relationships by incorporating the Four Drivers of Customer Service. Maintain consistently positive attitude by applying Attitude Control Principles. Use conversational language to keep the interactions casual and relaxed.

Open book

لم تريد تعلم ذلك

This seminar makes you keenly aware of how your attitude during customer contact can make the difference.

Person standing next to flag

كيف ستساعدك

You will learn to project a friendly willingness to serve customers in a low-pressure, high-touch way in every customer interaction.

تواريخ الدورات التدريبية القادمة

حدد موقعًا أعلاه للعثور على تواريخ أحداث الدورات التدريبية في منطقتك. 

ألم تجد تاريخًا مناسبًا لك؟ هل تريد هذا البرنامج لمؤسستك أو فريقك؟ اتصل بنا للحصول على مزيد من المعلومات.

Thank you! A representative will contact you shortly about your inquiry.