Sales Training
Sales Training

Attitudes for Customer Service

الحضور الشخصي

Creating and maintaining a customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate. Demonstrating behaviors of helpfulness, genuine interest and respect influences customer behavior — moving them from indifferent to loyal.

ماذا ستتعلم

- Set goals for improvement by assessing current Customer Service Attitudes. - Build customer relationships by incorporating the Four Drivers of Customer Service. - Maintain a consistently positive attitude by applying Attitude Control Principles. - Use conversational language to keep the interactions casual and relaxed.

لم تريد تعلم ذلك

Driving profitability and growth stem from customer service and satisfaction.

كيف ستساعدك

This module makes you keenly aware of how your attitude during customer contact can make the difference

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08/18/2020 - 08/19/2020
الزمن: 7:30 AM - 11:00 AM
المدة الزمنية: 2 Consecutive 1/2 days

Sacramento, CA 95833

سجل الان
09/1/2020 - 09/1/2020
الزمن: 7:30 AM - 3:30 PM
المدة الزمنية: 1 day

Sacramento, CA 95833

سجل الان


ألم تجد تاريخًا مناسبًا لك؟ هل تريد هذا البرنامج لمؤسستك أو فريقك؟ اتصل بنا للحصول على مزيد من المعلومات.
سيتم استخدام هذه المعلومات التي تقدمها وفقًا لشروطنا سياسة الخصوصية.

من السهل أن تعرف كل جديد عند حصولك على نشرتنا

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