Back
Customer Service Training
Customer Service

Creating Loyal Customers Through Exceptional Customer Service

الحضور الشخصي

Retaining customers in a growing global market is no easy task. Today’s customers are educated, prepared and have more options than ever before. They can also be more demanding and merely satisfying them isn’t enough. This workshop will give insight into delivering exceptional customer service that exceeds expectations every time.

ماذا ستتعلم

1) Increase customer loyalty through exceptional customer service. 2) Apply principles to exceed customer expectations. 3) Explore email etiquette when responding to customers. 4) Effectively address mistakes using an empathetic approach. 5) Build relationships and loyalty using creative follow-up techniques.

لم تريد تعلم ذلك

Exceptional customer service is about creating meaningful relationships and memorable moments in every interaction.

كيف ستساعدك

Going above and beyond at every touch point is the keystone to strong customer relationships and loyalty.

Print This Page
No results
NO ADDITIONAL COURSES
ألم تجد تاريخًا مناسبًا لك؟ هل تريد هذا البرنامج لمؤسستك أو فريقك؟ اتصل بنا للحصول على مزيد من المعلومات.
سيتم استخدام هذه المعلومات التي تقدمها وفقًا لشروطنا سياسة الخصوصية.
إرسال

من السهل أن تعرف كل جديد عند حصولك على نشرتنا

©2020 Dale Carnegie & Associates, Inc., All Rights Reserved.
Dale Carnegie Logo
This website uses cookies to enhance your browsing experience. For more information view our Privacy Policy.