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الخدمات
Customer Service

Managing Customer Expectations

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مهارات الأشخاص, المبيعات
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This workshop will teach you to set, monitor, and influence customer expectations to create and deepen relationships with your customer base.

ماذا ستتعلم

Determine the customer’s initial expectations, and learn sure-fire approaches to exceeding them again and again! Work with customers to set realistic expectations, and follow a consistent process to manage them in the future. Explore your influence as you build and deepen relationships with your customers.

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لم تريد تعلم ذلك

This engaging, collaborative workshop is the perfect way to boost your customer service practices. You’ll make connections with new customers and improve relationships with old ones as you learn to communicate clearly about your business promise. Your organization will earn the trust and respect of everyone you encounter as you consistently come through for your customers.

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كيف ستساعدك

In customer service, consistency is key. As you build your reputation as a company that always delivers, you’ll become an organization that makes customers want to come back! After this workshop, you’ll enjoy success with a loyal customer base that takes you straight to the top.

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Select the best option for you:
أي لغة
تحديد موقع
أسئلة؟ فقط اِسأل
سيتم استخدام هذه المعلومات التي تقدمها وفقًا لشروطنا سياسة الخصوصية.
إرسال
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