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Workplace Solutions: White Papers and Articles

As a global thought leader in workplace training and development Dale Carnegie Training produces white papers.  The white papers explore business issues and workplace solutions that are important to the success of organizations in the marketplace.  

 PDF_Icon10  White Papers on Employee Engagement

One of the areas of expertise of Dale Carnegie Training as a global leader in workplace training and development is Team Member Engagement. Recent Dale Carnegie research study identified the specific behaviors you need to employ to create an engaged workforce. Our Employee Engagement White Papers explore business issues and workplace solutions critical to the success of organizations in todays' marketplace.
 

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PDF_IconTalent Management

How many times have we heard it said that "people are our organization’s greatest asset?" Talent management is all about making that phrase more than mere lip service. Indeed, some contemporary observers of the business scene predict that HR departments will go away in the future—replaced by Talent Management departments. 

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PDF_IconSuccession Planning

Most managers know that talented people are hard to find, making succession planning a challenge. If managers try to replace current employees, they often find that recruiting comparably qualified employees from outside the company may cost much more than keeping current employees. Succession planning best practices include filling the organization’s talent pipeline and building internal bench strength. It is about leveraging the talent that the organization already possesses by developing it to full potential.

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PDF_IconCommunicate for Action

Skills for effective communication are very important for today’s business and its bottom line. The article "Communicate for Action", discusses four key categories of communication and the importance of listener’s engagement.

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PDF_IconPeople, Productivity, and Performance

Filling available positions is NOT the key to performance and productivity. The article "People, Productivity, and Performance: The Foundation of Profitability" discusses the benefit of long-range thinking, and offers workplace solutions foremployee-development, productivity and team-performance.
 
 
 

PDF_IconSales Training: Ensure it Gets Results

Teaching sales people the tools and competencies needed to succeed is critical for every business. The article "Sales Training" discusses a training program that merges two aspects of selling: human relations and sales skills.  

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PDF_IconSphere of Influence   

When it comes to the interaction between team leaders and their team members, the expectations differ in various cultures. The article "Sphere of Influence" discusses how developing global leaders have to understand cultural expectations and how teams should function.
 

PDF_IconEnergizing the Sales Force in a Down Economy

The sales manager’s role is manifold: cheerleader, psychologist, coach, and mentor. The article "Energizing the Sales Force in a Down Economy" discusses specific workplace solutionsthat sales managers can use to motivate and encourage the sales team, and increase their success. 

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PDF_IconThe Five Essential Skills for a Global Marketplace

We need to respond to the current business environment by insisting on the development and implementation of specific skills. The article "The Five Essential Skills for a Global Marketplace" argues that the speed of change and globalization require the managers to adapt and inspire their people to adapt. There are five essential managerial skills we need to sharpen in order to succeed in the transformed business word.
  

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Results-Oriented Leadership

Distrust in employees and low-performing teams impact your business productivity and image. The article, "Result-Oriented Leadership", discusses key principles and actions that build a corporate culture of trust, credibility, and respect within your team.
 
 
 

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