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White Papers and Articles

As a global thought leader in workplace training and development Dale Carnegie Training produces white papers.  The white papers explore business issues that are important to the success of organizations in the marketplace.  

 

PDF_IconUnderstanding and Engaging IT Professionals

The information technology sector is critical to the success of any organization in the 21st century.  For organizations to succeed in this ever changing business world it is important to understand and engage the IT community.  Our white paper, IT as a Valued Business Partner, discusses effective strategies and tactics that build engagement and understanding by: 

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Employee Engagement 

What is employee engagement, and why should managers care about it? What does research tell us about it? How do organizations encourage engagement? How can an organization move beyond engaging individual employees to creating a socially cohesive corporate culture in which people are fully engaged? This Dale Carnegie white paper addresses these important questions.  

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PDF_IconTalent Management

How many times have we heard it said that "people are our organization’s greatest asset?" Talent management is all about making that phrase more than mere lip service. Indeed, some contemporary observers of the business scene predict that HR departments will go away in the future—replaced by Talent Management departments. 

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PDF_IconSuccession Planning

Most managers know that talented people are hard to find. If managers try to replace current employees, they often find that recruiting comparably qualified employees from outside the company may cost much more than keeping current employees. Succession planning is about filling the organization’s talent pipeline and building internal bench strength. It is about leveraging the talent that the organization already possesses by developing it to full potential.

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PDF_IconLearning's Role in Employee Engagement

Determining how to engage employees is a major challenge. The business literature provides few sure-fire, easy-to-implement ways of increasing employee engagement. With this challenge in mind, the American Society for Training & Development (ASTD) commissioned the Institute for Corporate Productivity (i4cp) to conduct a survey and develop a study on employee engagement. "Learning’s Role in Employee Engagement" was sponsored by Dale Carnegie Training. The goal was to gain an overview of engagement in today’s workplace and to find out how organizations can boost engagement levels, with a particular focus on learning’s role in the process.

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PDF_IconEncourage Team Members to be Positive in Tough Times   

Leaders should be approachable, and not inform from the top, but communicate and engage employees. This article discusses three principles that HR professionals should share on how to deal with negative behavior of team leaders.
 

PDF_IconSales Training: Ensure it Gets Results   

Teaching sales people the tools and competencies needed to succeed is critical for every business. The article “Sales Training” discusses a training program that merges two aspects of selling: human relations and sales skills.
  

PDF_IconSphere of Influence   

When it comes to the interaction between team leaders and their team members, the expectations differ in various cultures. The article “Sphere of Influence” discusses how developing global leaders have to understand cultural expectations and how teams should function.
 

PDF_IconThe Foundation for Employee Trust and Engagement   

When leaders connect with employees by understanding the strengths and motivations of each team member, their strong relationships build trust and create engagement in the workplace.  This article discusses the three stages of professional business interactions for productive work relations and top performance. 

 

 

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