Courses and Seminars

How to Win Friends and Influence People in Business

"It was absolutely the best money we have ever spent. The return compared to the value gained far outweighed the investment. In the first forty weeks this year, we surpassed our total revenue from last year. We are experiencing the greatest profits in our history as a result of the principles and teamwork developed." – Vice President, Contract Carrier Company

For 95 years, business professionals have turned to Dale Carnegie's powerful books and winning interactive seminars to help them reach new levels of professional and personal success. His name is synonymous with How To Win Friends and Influence People, and this pioneer of people-skills essentially created and set the standard for interpersonal effectiveness, which continues to be as valid now as when the book was first written.

Most experts agree on the timelessness of Dale Carnegie's principles, and numerous books and seminars currently offered in this genre stem from the core of his teachings. The nature of business may have changed dramatically, and continues to change... yet the basic principles of human interaction have, in essence, remained the same. Given the changes in today's world and business environment, the humanity of his teachings are more crucial now than ever before. In fact, there's a growing shift in the business world from a 'me first' attitude to a gentler environment of 'being nice'.

Based on the classic teachings from the book How to Win Friends and Influence People, this new 2-day seminar from Dale Carnegie Training will show you ways to achieve enlightened interpersonal effectiveness. You'll gain a holistic perspective by looking at what triggers you, and how your attitude affects communication outcomes. You'll learn how to express your ideas in ways that are heard, and help you gain enthusiasm from managers, co-workers, peers, staff and clients. This seminar will show you how to communicate in ways that help others feel important and appreciated, and ultimately become better performers. You can improve your ability to get things done by learning how to flex your influence muscle, and persuade others to your way of thinking without leaving them feeling manipulated.

By using tried and true Carnegie methods you'll discover how you can set an example to foster a kinder, gentler and open communication environment. Lead with deeds and words to gain commitment, and achieve your goals.

Who should attend
Employees at all levels who want to build and maintain powerful and effective interpersonal business relationships.

Learn How To

• Gain agreement and cooperation with others
• Inspire confidence and trust by establishing credibility
• Influence others even when you don't have authority
• Recognize your hot buttons
• Use attentive listening skills to help others to feel appreciated
• Increase your 'likeability' by putting DCT's 9 principles into practice
• Maintain your composure under pressure
• Give constructive feedback without generating hostility
• Engage others by building rapport
• Use Emotional Intelligence to improve interpersonal relationships
• Deal effectively with challenging individuals
• Persuade others to your way of thinking
• Change other people's behavior by changing your reaction to them

Format
How to Win Friends and Influence People in Business is a two-day seminar that runs on consecutive weekdays. (Times may vary according to location).

Based on the teaching from the book How to Win Friends and Influence People. For a history behind Dale Carnegie Training and How to Win Friends and Influence People please visit Dale Carnegie History.

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