This management training program will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions.

World Class Customer Service benefits individuals, teams and entire departments that interact with customers in any phase of the business process. And the curriculum is invaluable for teams and individuals who work directly with internal and external customers.

If you have always wanted to take the world-famous Dale Carnegie Course but could not free up the time to do it, here's great news. We've taken the essential business skills taught in the 12-week management training program and compressed them into an action-packed three-day seminar.

Based on the classic teachings from the book How to Win Friends and Influence People, this new 2-day seminar from Dale Carnegie Training will show you ways to achieve enlightened interpersonal effectiveness.