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The Berkshire Hathaway CEO shared personal stories about his fear of public speaking, " The Dale Carnegie class changed my life in a big way.”

Stay on top. "When you're working quicker, faster with fewer resources, change occurs more rapidly," said Michael Crom, Dale Carnegie Training executive vice president. What employees crave from the brass is confidence and coming through with resources to address challenges. "Then people are feeling reassured that this is a good place to work," Crom said.

We invited franchise brands across the country to complete a rigorous survey telling us about their companies as well as their accommodations for service members and veterans. The rankings were created based on the answers provided to questions about the company's culture the performance of franchise units, the costs associated with franchising, and the financial and other support offered to current and former service members and their families.