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The Process

Dale Carnegie Training follows a process that will help your organization to create outside-the-box ways to win the hearts - as well as the minds - of employees within your organization.
 

The iMap process is designed to get to the heart of what your organization needs and develop custom solutions, based around the Dale Carnegie Training Methods, for those needs.  See our 5-Step iMap Process:

 

imap-350

1. INTENT

Your organization's strategic vision - the "should be" as opposed to the "as is".

 

2. INQUIRE

A strategic conversation with you to understand where the operation is today, where you want to take it, and what needs to change to get there.

 

3. INVOLVE

Through assessments, surveys, and a unique BID process, determine the alignment around the vision, competency gaps that needs to be closed, and attitudes that undermine change.

 

4. INNOVATE

Design interventions that support your strategic intent, provide measurable results, map directly to the competencies needed to power the strategic intent, blend competency development with attitudinal change, and align emotional intelligence with corporate
initiatives.

 

5. IMPACT

Ingrain long-term behavior change and gain emotional and intellectual engagement with corporate objectives.
 
 

See Dale Carnegie Training's Corporate Solutions Curriculum Areas
 
See Case Studies from Dale Carnegie Training Clients