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Live Online Main FAQ

Dale Carnegie Digital’s public Live Online webinars (1-hour), workshops (2-3 hours), and seminars (2, 3, 4 or 6-session programs) are highly engaging, interactive, and collaborative learning programs. Expect to connect with and learn from other participants!  

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General Questions

 

What is the Live Online experience like?
This is by far the most common question, and the hardest to answer.  Dale Carnegie has set the gold standard for online training, achieving levels of engagement and interactivity that rival many classroom events.  Our programs are rooted in Dale Carnegie Human Relations principles, which means that attendees will be treated like individuals.  In turn, every individual attendee must be ready to respond and interact with the instructor and program peers.  Don't be surprised when you are called on by name!  Further, we strongly recommend arriving 15-30 minutes early so you can verify your audio is functioning properly.

Our Live Online workshops and seminars feature interactive breakout sessions and small group interactions where everyone gets to share their experiences.  Read our Course Reviews to hear what others are saying, or better yet, enroll in a session today and see for yourself!

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What currency are courses sold in?
All Live Online course purchases are transacted in US dollars.

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Can a group or team from my organization attend?
Yes, but only as individually registered participants. Each attendee should participate via their own computer connection, and through their own audio connection (see above). We do not allow groups to attend via a single computer connection or speakerphone. Doing so detracts from the experience for both your group’s members as well as all other participants in the session: only individual participants can participate in the chat, use the whiteboard tool, etc., and speakerphones and individuals in conference rooms distract the trainer, producer, and other participants in the session.
 
In addition, do not share the link you receive to access the program with others. Each participant needs to be separately registered and attended individually to create the best experience for everyone.
 
For more information and to inquire about volume discounts, please visit our Online Training for Teams and Groups page.
 
 
What program communications can I expect once I register?
Once you register for a Live Online program, you will receive a welcome email with further information including how to access the Dale Carnegie Digital Learning Portal, login to your session when the date and time arrives, and access any program materials available.
 
If you have registered in advance, you will also receive a reminder email two days prior to your program’s date. After the program concludes, you will also receive a follow-up email.
 
If you find you are not receiving any of these emails, please check your email spam or junk folder as it is possible it was misclassified by your email application.
 
 
 
Other questions?
Please contact Dale Carnegie Digital’s customer service at or by email at DaleCarnegieDigital@dalecarnegie.com and we'll gladly assist you.
 
Billing and Customer Support: 1-855-820-9200
 
 

 

 

 

 

 

 

 
 
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