Leading Change without Resentment
Technology gives managers a new way to handle delicate situations, especially during times of transition, but it can be easily misused. Unlike face-to-face interactions, email and instant messages give you some "breathing room" to reconsider your response to employees. Use them wisely.
This free guide explains how you can leverage proven Dale Carnegie concepts to transform charged encounters - whether digital or face-to-face - into opportunities to strengthen relationships.
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