Communicate for Action
A recent Google Web search revealed 77.3 million hits on the key words “communication articles”. Don’t stay uninformed! Read how communication skills can have impact on your organization.
Skills for effective communication are very important for today’s business and its bottom line. The article “Communicate for Action”, discusses four key categories of communication and the importance of listener’s engagement. Persuasive communication encourages the listener to take action.
• Telling someone what to do is one-way contact, where only the presenter controls the interaction.
• Communication for action is achieved by providing the relevant background, defining the action and the benefit for the listener.
• Stating the benefit will clear up miscommunication while allowing employees to take action for organizational success.
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