Igniting Workplace Enthusiasm
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October 2012 Events

 
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29
Unleashing the Power of Mentoring
Event Details:
Monday, October 29, 2012
02:00 PM - 05:00 PM
Online
A mentor provides professional advice and support. He or she willingly shares knowledge, experience and often personal and professional network contacts. Successful mentoring can help less experienced individuals navigate away from costly mistakes. For a mentor, the relationship provides an opportunity to gain a fresh perspective and the satisfaction from guiding others to professional success. In this two-hour Live Online workshop, learn what it takes to make the launch of your program successful and avoid the challenges that often derail organizational initiatives
 
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30
How to Present Online
Event Details:
Tuesday, October 30, 2012
01:00 PM - 02:00 PM
Online
Successful organizations today must communicate quickly and effectively across geographic boundaries. Presenting online is often the best solution to get information and training to the people who need it most, when they need it. If you are tasked to be the next online presenter in your organization, this session will help you shine!
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31
How to Cold Call and Build New Customers
Event Details:
Wednesday, October 31, 2012
02:00 PM - 05:00 PM
Online
If you're like most sales people you can think of a million excuses not to cold call because - let's face it - you hate it. The rejection and sense of failure are tough to take. But cold calling is necessary to success since new business often accounts for as much as 50% of your production. Take the stress out of cold-call days and improve your hit ratio.
 
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Grabbing the Low Hanging Fruit
Event Details:
Wednesday, October 31, 2012
09:00 AM - 12:00 PM
Online
Current clients are your fastest path to growing sales, but how do you tap into the 'low hanging fruit?' The most powerful approaches are simple questions and recommendations. These are meaningful comments that demonstrate you are interested in the best results for your customer. In this course, you increase your awareness and skill in approaching clients. You discuss the stereotypes of high-pressure salespeople and how that affects your relationship with customers. You commit to avoid actions that reinforce negative stereotypes and apply skills that build trust with customers and increase sales.
 
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01
Overcoming Workplace Negativity with Enthusiasm
Event Details:
Thursday, November 01, 2012
09:00 AM - 12:00 PM
Online
Negative attitudes spread to the point where they eventually affect performance and decision-making. That's the bad news. The good news is that enthusiasm and positive attitudes spread just as quickly and affect performance just as much -- in the right direction.
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Cross and Up Selling
Event Details:
Thursday, November 01, 2012
02:00 PM - 05:00 PM
Online
Cross-selling and up-selling create value for both you and your customers. Opportunities to help guide customers to make better buying decisions arise when you ask the right questions, make appropriate suggestions, and present options in a manner that does not seem pushy.
 

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02
Kickoff to Online Learning: Maximize Your Online Learning
Event Details:
Friday, November 02, 2012
01:00 PM - 01:30 PM
Online
Our online learning environment is designed to be engaging, interesting, informative, and above all, interactive. We want your experience to be great, so that you can apply useful Dale Carnegie principles in your work and personal life. This FREE, 30-minute, interactive session introduces you to the Live Online experience, tests your audio connection, and teaches you how to use the many learning tools used in Dale Carnegie Digital webinars, workshops, and seminars.
 
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