Creating a mentoring program will help your organization to identify opportunities for professional growth and assists in succession planning. Less experienced workers will benefit from the guidance and advice of seasoned professionals. And mentors will gain a fresh perspective and the satisfaction of helping others achieve their goals. This module will teach you how to plan and execute an effective mentoring program that will foster an encouraging, supportive work environment.
The Adobe Connect "Join Now" link to your course session will be available within one week of the course start date.

THIS IS A TWO SESSION WORKSHOP -
Several factors have led to the emergence of a new form of team working. As Virtual Private Networks, Wi-Fi, and low-cost communication methods such as instant messaging and video chat become more reliable and commonplace, home-working and teleworking become an option for many teams. This option has provided organizations with numerous economic alternatives to the traditional face-to-face team structure.
Overall, virtual teams are very similar to traditional teams. However, communication and team building occur more naturally in face-to-face teams. Because of this, leaders of virtual teams should take deliberate actions to build in activities and practices that are vital to team success. This program will help equip leaders with the knowledge and skills necessary to lead virtual teams to new levels of effectiveness.
The Adobe Connect "Join Now" link to your course session will be available within one week of the course start date.

Negative attitudes spread to the point where they eventually affect performance and decision-making. That's the bad news. The good news is that enthusiasm and positive attitudes spread just as quickly and affect performance just as much -- in the right direction.
Overcoming Workplace Negativity with Enthusiasm is a live online program that will show you how to use Dale Carnegie's proven ways to prevent the naysayers, whiners and downers from robbing you and your group of the energy to succeed. In just 3 hours, you'll learn specific techniques for dealing with that burned-out feeling so that you can lead with confidence and enthusiasm. Take a positive step toward success right now.
The Adobe Connect "Join Now" link to your course session will be available within one week of the course start date.

FOUR-SESSION SEMINAR -- Based on the classic teachings from the book How to Win Friends and Influence People, this live online event from Dale Carnegie Training will show you ways to achieve enlightened interpersonal effectiveness. You'll gain a holistic perspective by looking at what triggers you, and how your attitude affects communication outcomes.

Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.

Dale Carnegie Digital® presents the next webinar in the Keys to Success series, Secrets of High Performing Virtual Teams.
Do you know the keys to successfully managing a virtual team? Dispersed workforces are today’s norm, and while virtual teams are similar to traditional teams, you can no longer rely upon the communication and team building that occurs naturally in face-to-face environments. As a leader of virtual teams, you must take deliberate actions to build productive teamwork. This webinar provides an introduction to the tools and attitudes necessary for effectiveness in the digital age.
The digital age is changing how we work, play, communicate and think. It is an exciting frontier that rewards those who leverage the power that it presents. Competing in the new environment will require higher levels of competence. While it may seem challenging to keep up with the pace of technology, the good news is that tools are evolving so quickly that they are easier to learn and use than ever before.
A Handout is included.
Secrets of High Performance Virtual Teams is part of the Keys To Success Webinar Series.
The Adobe Connect "Join Now" link to your course session will be available within one week of the course start date.

Employees are open to influence and motivation. "If you tell me what to do, I will do it to protect my job. But if you inspire me to do it, I will do it to the best of my ability."
Supervisors who understand this simple truth and know how to apply it are the ones who generate results in today's organizations. Great managers develop high-performance teams that get results because they know how to lead a team, not just manage it.
This program will smooth your transition from individual contributor to supervisor to leader. You will learn the basics like delegation, time management, and performance appraisal techniques, and gain insights into the more advanced aspects of leadership needed to inspire and motivate teams.
The Adobe Connect "Join Now" link to your course session will be available within one week of the course start date.

Your customers reevaluate their purchasing decisions every day, and every customer service interaction may bias them toward staying with your company, or moving away from it. Long-term customer satisfaction is built through serial expressions of helpfulness, respect, and genuine interest. Exceptional service drives customer loyalty and creates clients who will be champions for your organization, while service mishaps and perceived slights may result in a bad customer experience or worse – a lost customer.
This course teaches you to become completely responsible for the attitude you convey every time you come into contact with your customer.
The Adobe Connect "Join Now" link to your course session will be available within one week of the course start date.

Our online learning environment is designed to be engaging, interesting, informative, and above all, interactive. We want your experience to be great, so that you can apply useful Dale Carnegie® principles in your work and personal life.
Plan to attend this event using your own computer and audio connection. Success is all about interaction, so participate actively using all of the methods available to you. Remember that others are depending on you to keep the session running smoothly and generate an unforgettable experience.
Participants consistently tell us that the major benefit of these sessions is the information that is exchanged among the group, so we encourage and value your contributions.
The Adobe Connect "Join Now" link to your course session will be available within one week of the course start date.