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Advanced Dale Carnegie Course 3-Day
Congratulations! You are one of millions of successful graduates of the Dale Carnegie Course. You present with confidence and clarity, tackle business challenges, and know how to strengthen interpersonal relationships. These attributes have helped you gain recognition at work by impacting the bottom line. Now it is time to take your skills to the next level!
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Attitudes for Service
It sounds simple, but successful organizations recognize that customer satisfaction stems from a series of attitudes and behaviors toward clients including helpfulness, respect, and expression of genuine interest. Demonstrating a culture of customer service drives customer loyalty leading to profitability and growth, and causes clients to be champions for your organization.
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
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Building Relationships: How Things Get Done in the Real World
Building positive relationships is both an art and a science. Dale Carnegie knew that the foundation for solving business problems rested on establishing strong, positive relationships, and in developing the ability to influence others. What was true 100 years ago is still true today. However, developing strategies for dealing effectively with people to achieve business results is more complex in the digital age.
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Cross and Up Selling
Cross-selling and up-selling create value for both you and your customers. Opportunities to help guide customers to make better buying decisions arise when you ask the right questions, make appropriate suggestions, and present options in a manner that does not seem pushy.
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
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Dale Carnegie Course: Effective Communications & Human Relations/Skills For Success
You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
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Advanced Dale Carnegie Course: Skills for Team Success
Congratulations! You are one of millions of successful graduates of the Dale Carnegie Course. You present with confidence and clarity, tackle business challenges, and know how to strengthen interpersonal relationships. These attributes have helped you gain recognition at work by impacting the bottom line. Now it is time to take your skills to the next level!
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Dale Carnegie Course Free Session
Get the power for you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Register today for a session of our Dale Carnegie Course...FREE.
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Grabbing the Low Hanging Fruit
Current clients are your fastest path to growing sales, but how do you tap into the 'low hanging fruit?' The most powerful approaches are simple questions and recommendations. These are meaningful comments that demonstrate you are interested in the best results for your customer. In this course, you increase your awareness and skill in approaching clients. You discuss the stereotypes of high-pressure salespeople and how that affects your relationship with customers. You commit to avoid actions that reinforce negative stereotypes and apply skills that build trust with customers and increase sales.
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
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How to Cold Call and Build New Customers
If you're like most sales people you can think of a million excuses not to cold call because - let's face it - you hate it. The rejection and sense of failure are tough to take. But cold calling is necessary to success since new business often accounts for as much as 50% of your production. Take the stress out of cold-call days and improve your hit ratio.
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
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How to Communicate with Diplomacy and Tact
You'll gain dexterity and grace in dealing with new or trying situations; recognize how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful - not intimidating; and say what you need to say without offending or creating conflict.
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How to Win Friends and Influence Business People - Live Online
FOUR-SESSION SEMINAR -- Based on the classic teachings from the book How to Win Friends and Influence People, this live online event from Dale Carnegie Training will show you ways to achieve enlightened interpersonal effectiveness. You'll gain a holistic perspective by looking at what triggers you, and how your attitude affects communication outcomes.
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
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How to Win Friends and Influence People in Business
Since 1912, business professionals have turned to Dale Carnegie's powerful books and winning interactive seminars to help them reach new levels of professional and personal success. His name is synonymous with How To Win Friends and Influence People, and this pioneer of people-skills essentially created and set the standard for interpersonal effectiveness, which continues to be as valid now as when the book was first written.
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Managing Conflict in the Workplace
Nothing can destroy productivity, derail projects and make you look bad faster than workplace conflict.Whether it's the kind that smolders just beneath the surface or it's become open warfare, conflict can paralyze your group, department or entire company. And, unfortunately, the unpleasant task of resolving conflicts falls on your shoulders. But now there's help.
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
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Managing Customer Expectations
It is a simple truth: customers continue to do business with organizations that deliver on what they promise and who have treated them fairly. You have far more potential to develop long lasting relationships and future business success by managing customer expectations in a consistent way. Acquire the tips you need to set, monitor, and influence customer expectations for greater business impact.
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
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Managing Workplace Stress
The list of stress producers in today's world grows longer by the minute. People react differently to living in this pressure cooker. Some become aggressive; others become passive; and some just shut down altogether.
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
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Strictly Business: The Dale Carnegie Immersion Seminar
This unique three-day seminar will help you master the skills you need to excel in today's competitive workplace. You'll learn to handle people more professionally and keep pace with fast-changing workplace conditions. After you complete the seminar you'll be equipped to perform as a persuasive communicator, creative problem solver and intelligent risk-taker.
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How to Sell Like a Pro
Create explosive sales growth with the techniques you'll learn from How to Sell Like a Pro by Dale Carnegie Training. This interactive sales program will give you the attitude, confidence and systems you need to become the award winner you know you can be.
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Sales Advantage
Sales Advantage is the only course that gives you the critical skills for making the sale, because it is the only one that interweaves Dale Carnegie Training's proven principles of success into every session
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Sales Advantage Free Session
Good sales people follow a process leading from prospecting to closing. Great sales people combine the process with their personal drive to make the sale.
If you want the confidence, enthusiasm and ability to influence people, register for a FREE Sales Advantage Session today.
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Sales Success 3-Day
Create explosive sales growth with the techniques you'll learn from the dynamite combination of Jeffrey Gitomer and Dale Carnegie Training. Two of the greatest names in selling have combined to create Sales Success. This interactive sales program is delivered by certified Dale Carnegie Trainers.
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Sales Success Free Session
Learn about the explosive sales growth with the techniques from the dynamite combination of Jeffrey Gitomer and Dale Carnegie Training. Let Jeffrey Gitomer and Dale Carnegie show you how to tap into the desire to buy in a way you never could before. Register today for this free sales program!
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Sales Success
Create explosive sales growth with the techniques you'll learn from the dynamite combination of Jeffrey Gitomer and Dale Carnegie Training. Two of the greatest names in selling have combined to create Sales Success.
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Time Management
FOUR-SESSION SEMINAR -- This seminar offers practical techniques to help you focus on results, not tasks. Undo destructive habits and consciously choose to establish healthy, productive habits that yield long term benefits. You'll learn how to lock out mental distractions so that you can eliminate time wasters and concentrate on your priorities.
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
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Transforming Customer Complaints into Opportunities
Customers complain. What is important is how you handle those complaints when they arise: Do you follow a consistent process, treating each customer with equal understanding and empathy? Do you resolve their complaints in a way that earns their trust and their continued business? Effectively resolving complaints is a way to reduce stress, build relationships, and improve customer loyalty and retention.
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
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