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Sales Advantage Free Session

Good sales people follow a process leading from prospecting to closing. Great sales people combine the process with their personal drive to make the sale.
If you want the confidence, enthusiasm and ability to influence people, register for a FREE Sales Advantage Session today.

How to Sell Like a Pro

Create explosive sales growth with the techniques you'll learn from How to Sell Like a Pro by Dale Carnegie Training. This interactive sales program will give you the attitude, confidence and systems you need to become the award winner you know you can be.

Sales Advantage

Sales Advantage is the only course that gives you the critical skills for making the sale, because it is the only one that interweaves Dale Carnegie Training's proven principles of success into every session

Sales Advantage (3 Day)

Create explosive sales growth with the sales tips and techniques you'll learn from Sales Advantage by Dale Carnegie Training. This interactive sales training seminar will give you the attitude, confidence and systems you need to become the award winner you know you can be.

Dale Carnegie Sales Training: Winning with Relationship Selling (Live Online)

The Dale Carnegie® sales process is established on a foundation of building trust and strengthening client relationships. It provides structure to help a novice sales person start strong or a veteran navigate current and future leading practices. The 6-session, 12-hour live online seminar Dale Carnegie Sales Training: Winning with Relationship Selling delivers practical tools to connect, collaborate, create solutions unique to each buyer, gain confirmation, and secure commitment at all points in the sales cycle. Along the way, participants go through a transformative experience that will grow and sustain self-confidence along with belief in the value of your organization and your solutions. 

How to Increase Sales by Building the Customer Relationship

When you work on building relationships your customer wins by getting the exact solution and service they need. You win by generating consistent sales through repeat customers, referrals, and new business. Join Dale Carnegie Training for a Sales Workshop which shows you how to create these win/win outcomes by building and maintaining customer relationships.

Dale Carnegie Sales Training: Winning with Relationship Selling

In today’s complex sales environment, gimmicks and tactics are obsolete: customers are just too savvy. Armed with pricing and information from your website, reviews from the Internet, and recommendations from an army of colleagues and friends, they are the personification of the empowered consumer, knowledgeable beyond the need for basic information. 

Storytelling: How to Win Business & Engage Your Audience

 The amount of time that you have to capture the attention of your audience is dwindling. As soon as you utter your first word the countdown begins. Only individuals and teams that have something interesting to say are the ones that win over new teams, influence others, and engage your colleagues.

Client Focused Sales Training Package

Earn the trust of your clients and guide your key accounts to greatness. The Client-Focused Sales Training package teaches sales professionals how to manage clients and prospects with a can-do attitude that will leave customers saying “yes”! This package provides quick-hitting sales techniques for effective cold calling, making a compelling sales presentation, negotiating and upselling. The courses are specially selected to help sales people increase their influence, be more articulate, and be fully committed to winning clients. Your sales numbers will never be the same!

Trusted Advisor Bootcamp

This six-part, twelve-hour Live Online seminar is designed to overcome one of the biggest challenges that shared services (such as HR, IT, Finance and Accounting, as well as consultative sales people) face in organizations today – being viewed as a transactional or commodity resource versus a true business partner. Included are such key elements as: developing rapport and trust, designing solutions that advance stakeholders’ strategies, strengthening leadership and influence, managing resistance and conflict, and more.
 
 

People, Process and Results: A Sales Management Workshop

Organizations today operate in an environment of rapid, continuous change. Clear and compelling communication is an essential leadership skill in leading through change. Creating a communication plan can help leaders and their teams SOAR to success.
 
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Tools and Tactics for Sales Leaders: A Sales Management Workshop

Sales leaders need to understand the “big picture” in order to achieve big sales, keep the team moving in the same direction and stay ahead of the competition by dominating their territory. You need to be personally prepared to earn the customer’s loyalty and help them grow and profit.
 
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Sales Leadership Attitude: A Sales Management Workshop

As a sales leader, one of your most important jobs is to set a positive, self-confident tone. If great attitudes are what you want from those on your team, then learn the foundations for starting your personal process of great leadership!
 
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Coaching for Peak Performance: A Sales Management Workshop

One of the most rewarding parts of being a sales leader is helping the people on your sales team achieve their visions and goals. Most people have a deep desire to become more capable of handling the challenges of their jobs and improve their performance. The ability to coach effectively is a critical skill to help your team members develop behavior changes that will lead to sales success.
 

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Sales Leadership Roadmap: A Sales Management Workshop

Successful leaders use a variety of tools for building teamwork and camaraderie, collaboration, engagement, and trust. Specifically using social media and on-going learning and development will help keep your team connected and churning out the sales. Now is the time to build a personal brand your team can trust!
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Resilient Leadership: A Sales Management Workshop

Anyone can make an excuse or blame someone or something else when problems occur. It takes a person of character to figure out how to bounce back consistently, respond, be in control of their emotions and think quickly. Resilience is not what happens to you, it’s how you react to, respond to, and recover from what happens to you.
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Grabbing the Low Hanging Fruit

Current clients are your fastest path to growing sales, but how do you tap into the 'low hanging fruit?' The most powerful approaches are simple questions and recommendations. These are meaningful comments that demonstrate you are interested in the best results for your customer. In this course, you increase your awareness and skill in approaching clients. You discuss the stereotypes of high-pressure salespeople and how that affects your relationship with customers. You commit to avoid actions that reinforce negative stereotypes and apply skills that build trust with customers and increase sales.
 
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How To Remember Just About Anything

Your memory can be a tremendous asset in business and an important ally in social situations. Now you can learn to utilize it to its fullest potential. This seminar is an experience you won't forget ... that won't let you forget names, facts and figures ever again.
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How to Win Friends and Influence Business People - Live Online

FOUR-SESSION SEMINAR -- Based on the classic teachings from the book How to Win Friends and Influence People, this live online event from Dale Carnegie Training will show you ways to achieve enlightened interpersonal effectiveness. You'll gain a holistic perspective by looking at what triggers you, and how your attitude affects communication outcomes.

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Appeal to Buyer Motives to Close More Sales

In this interactive, one-hour webinar, you will learn how to gain commitment more easily by conducting the early phases of the sale skillfully. Over-emphasis on closing can feel like a manipulative technique to the buyer and can strain the relationship. The key is to build the relationship throughout the sales process by appealing to buyer emotions and motives. Doing so will improve close ratios and lead to more successful sales.

Building Your Power Team

Building a team can be both a challenging and productive experience when a leader has the skills to capitalize on the strengths each person brings to the team. Different generations provide diversity and bring a unique mindset, work style, and communication style. Qualifications, skills, and knowledge are definitely important; however, the ability to relate to others, establish rapport, and demonstrate a positive attitude can only be determined through an interview. Asking behavior-based questions can help you differentiate candidates and choose the right person for the team. Once each individual is hired, the first 30 days are critical to successful on-boarding, as your team will need to trust you and believe in you in order to follow you.
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Goal Setting and Accountability

Successful leaders and managers take an active role in goal setting and hold their people accountable. But doing so in a supportive way is critical for the members of the team to feel that what they do makes a difference, keep engagement levels high, and ultimately achieve optimal results. This two-hour Live Online workshop will help you instill in your team the importance of individual, team, and development goals, and create a culture of high performance. You will learn tips to build employee engagement that drives positive outcomes, and best practices for holding individuals and teams accountable to the agreed upon goals.

Negotiations: A Human Relations Approach

Applying a proven negotiations process helps people know where they are going and how to plan for success. In this two-hour workshop, you will learn techniques such as building rapport; analyzing the actions, needs, and agendas of all parties; using effective strategies such as presenting alternatives; bargaining in good faith; and finalizing agreements so that everyone "wins" something that they want. By doing so you will be able to gain cooperation and increase the likelihood that future interactions will be positive.
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Attitudes for Service

In this Live Online workshop, you will discuss taking 100% responsibility for customer service. Each time an internal or external customer comes into contact with you, your attitude is showing. You will apply Dale Carnegie principles and identify ways to maintain a friendly, low pressure and high service environment that makes customers want to come back to you in the future.
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Compelling Sales Presentations

This 3-hour Live Online workshop is designed for sales people who want to increase their close rates through more effective presentations. The program provides an overview and flow of a sales presentation and highlights the ideas that people need to know and practice to get started. In addition to sales presentations, it emphasizes how we should present ourselves in any situation. It is especially useful for people involved in consultative selling.
 

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Cross and Up Selling

Cross-selling and up-selling create value for both you and your customers. Opportunities to help guide customers to make better buying decisions arise when you ask the right questions, make appropriate suggestions, and present options in a manner that does not seem pushy.
 

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How to Cold Call and Build New Customers

If you're like most sales people you can think of a million excuses not to cold call because - let's face it - you hate it. The rejection and sense of failure are tough to take. But cold calling is necessary to success since new business often accounts for as much as 50% of your production. Take the stress out of cold-call days and improve your hit ratio.
 
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Managing Customer Expectations

It is a simple truth: customers continue to do business with organizations that deliver on what they promise and who have treated them fairly. You have far more potential to develop long lasting relationships and future business success by managing customer expectations in a consistent way. Acquire the tips you need to set, monitor, and influence customer expectations for greater business impact.
 
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Transforming Customer Complaints into Opportunities

This 3-hour Live Online workshop provides useful strategies and guidelines for successfully resolving customer complaints. Using the Restore and Retain Equation can help turn a complaint into an opportunity to create a loyal customer. Cross and up selling opportunities can result from a well-handled complaint. Finally, examining root causes of your common complaints can help you find ways to reduce or eliminate them. By effectively resolving complaints you can reduce stress, build relationships, and improve customer loyalty and retention.
 
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Carnegie Tales - Short Videos On Demand

These ten video animations illustrate common, humorous scenes from the modern workplace that illustrate proven Dale Carnegie principles and provide tips you can apply to improve your relationships, influence and success.  Each video is around 2 minutes long and is sure to provoke reflection as it makes you laugh.
 
Example lessons include:
  • Navigate unique new challenges of communication imposed by tools and technologies like Facebook, Twitter and smart phones.
  • Detailed scenes depicting unproductive team meetings; the scenes emphasize the common challenges faced by global teams
  • Align personal success and company objectives
  • Apply proven Dale Carnegie principles in today’s context to increase engagement

 

 
 
 
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