Igniting Workplace Enthusiasm
Solutions For

Browse Course Offerings

Use the filters below to find the training you're looking for.

See All Offerings

Filter by Subject

Change Management Customer Service Effective Communication and Interpersonal Skills Employee Engagement Executive Training Leadership Organizational Development Presentation Effectiveness Sales
 

Filter by Type

Courses Three Day Seminar Two Day Seminars Web Events One Day Seminar Events Online Training
 
  Print 
Home:Events Month List View

VIEW: summary month week all
Display Mode: calendar list
/
Previous Next
 
 
 

December 2012 Events

Monday, December 03, 2012
  • Marshall Goldsmith - What Got You Here Won't Get You There (02:00 PM - 05:00 PM)
    Event Details
    Monday, December 03, 2012
    02:00 PM - 05:00 PM
    Online

    TWO-SESSION WORKSHOP -- Dale Carnegie Digital® is excited to partner with Marshall Goldsmith to make one of the most effective management development methodologies accessible, convenient, live and online! Experience the merging of our world-renowned training and that of leadership development expert, executive coach and author, Marshall Goldsmith from his New York Times best seller and Wall Street Journal #1 business book, What Got You Here Won’t Get You There.

    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.

     
     
Tuesday, December 04, 2012
  • How to Cold Call and Build New Customers (01:00 PM - 04:00 PM)
    Event Details
    Tuesday, December 04, 2012
    01:00 PM - 04:00 PM
    Online
    If you're like most sales people you can think of a million excuses not to cold call because - let's face it - you hate it. The rejection and sense of failure are tough to take. But cold calling is necessary to success since new business often accounts for as much as 50% of your production. Take the stress out of cold-call days and improve your hit ratio.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
Wednesday, December 05, 2012
  • Managing Conflict in the Workplace (02:00 PM - 05:00 PM)
    Event Details
    Wednesday, December 05, 2012
    02:00 PM - 05:00 PM
    Online
    Nothing can destroy productivity, derail projects and make you look bad faster than workplace conflict.Whether it's the kind that smolders just beneath the surface or it's become open warfare, conflict can paralyze your group, department or entire company. And, unfortunately, the unpleasant task of resolving conflicts falls on your shoulders. But now there's help.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
  • Attitudes for Service (09:00 AM - 12:00 PM)
    Event Details
    Wednesday, December 05, 2012
    09:00 AM - 12:00 PM
    Online
    It sounds simple, but successful organizations recognize that customer satisfaction stems from a series of attitudes and behaviors toward clients including helpfulness, respect, and expression of genuine interest. Demonstrating a culture of customer service drives customer loyalty leading to profitability and growth, and causes clients to be champions for your organization.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
Thursday, December 06, 2012
  • How To Remember Just About Anything (02:00 PM - 05:00 PM)
    Event Details
    Thursday, December 06, 2012
    02:00 PM - 05:00 PM
    Online
    Your memory can be a tremendous asset in business and an important ally in social situations. Now you can learn to utilize it to its fullest potential. This seminar is an experience you won't forget ... that won't let you forget names, facts and figures ever again.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
Friday, December 07, 2012
  • Step Up to Leadership (02:00 PM - 05:00 PM)
    Event Details
    Friday, December 07, 2012
    02:00 PM - 05:00 PM
    Online
    TWO-SESSION WORKSHOP -- This dynamic two-session program will help you identify and overcome 20 of the most common interpersonal challenges often found in leadership behavior. And, of course, you'll get the basics like time management, delegation and performance appraisal techniques.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
Monday, December 10, 2012
  • Unleash the Power of Mentoring In your Organization (10:00 AM - 01:00 PM)
    Event Details
    Monday, December 10, 2012
    10:00 AM - 01:00 PM
    Online
    How productive is your team or workforce? Do your people communicate and act upon your corporate values? Do people feel valued and ‘in the loop?’ If you’re not satisfied with your responses to these questions, you may want to consider a mentoring program for your organization. Unleash the Power of Mentoring in Your Organization will give you the tools you need to build a mentoring program that passes on important values, expertise, and experience.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
Tuesday, December 11, 2012
  • How to Present Online (01:00 PM - 02:00 PM)
    Event Details
    Tuesday, December 11, 2012
    01:00 PM - 02:00 PM
    Online
    Successful organizations today must communicate quickly and effectively across geographic boundaries. Presenting online is often the best solution to get information and training to the people who need it most, when they need it. If you are tasked to be the next online presenter in your organization, this session will help you shine!
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
  • Overcoming Workplace Negativity with Enthusiasm (01:00 PM - 04:00 PM)
    Event Details
    Tuesday, December 11, 2012
    01:00 PM - 04:00 PM
    Online
    Negative attitudes spread to the point where they eventually affect performance and decision-making. That's the bad news. The good news is that enthusiasm and positive attitudes spread just as quickly and affect performance just as much -- in the right direction.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
  • Performance Reviews That Motivate (10:00 AM - 11:00 AM)
    Event Details
    Tuesday, December 11, 2012
    10:00 AM - 11:00 AM
    Online
    An effective performance review can be an opportunity for honest, open conversation about positive and negative results. It can inspire and engage people when it is focused on plans for the future. By setting expectations and helping associates to create achievable targets well in advance, then coaching and providing adequate feedback throughout the year, performance management becomes part of the culture rather than a dreaded annual event.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
Wednesday, December 12, 2012
  • How to Cold Call and Build New Customers (07:00 PM - 10:00 PM)
    Event Details
    Wednesday, December 12, 2012
    07:00 PM - 10:00 PM
    Online
    If you're like most sales people you can think of a million excuses not to cold call because - let's face it - you hate it. The rejection and sense of failure are tough to take. But cold calling is necessary to success since new business often accounts for as much as 50% of your production. Take the stress out of cold-call days and improve your hit ratio.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
  • Managing Workplace Stress (09:00 AM - 12:00 PM)
    Event Details
    Wednesday, December 12, 2012
    09:00 AM - 12:00 PM
    Online
    The list of stress producers in today's world grows longer by the minute. People react differently to living in this pressure cooker. Some become aggressive; others become passive; and some just shut down altogether.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
Thursday, December 13, 2012
  • Successful Public Speaking (02:00 PM - 05:00 PM)
    Event Details
    Thursday, December 13, 2012
    02:00 PM - 05:00 PM
    Online
    Successful Public Speaking uses the foolproof methods of Dale Carnegie to turn you from a nervous novice into a confident presenter. Dale Carnegie believed that public speaking is a skill to be learned, not an inborn trait. He validated that belief year after year by turning out the most accomplished speakers in the world.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
  • Step Up to Leadership (09:00 AM - 12:00 PM)
    Event Details
    Thursday, December 13, 2012
    09:00 AM - 12:00 PM
    Online
    TWO-SESSION WORKSHOP -- This dynamic two-session program will help you identify and overcome 20 of the most common interpersonal challenges often found in leadership behavior. And, of course, you'll get the basics like time management, delegation and performance appraisal techniques.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
Friday, December 14, 2012
  • Kickoff to Online Learning: Maximize Your Online Learning (03:00 PM - 03:30 PM)
    Event Details
    Friday, December 14, 2012
    03:00 PM - 03:30 PM
    Online
    Our online learning environment is designed to be engaging, interesting, informative and above all, interactive. We want your experience to be great, so that you can apply useful Dale Carnegie® principles in your work and personal life. Plan to attend individually, from your own computer and audio connection.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
  • Managing Customer Expectations (01:00 PM - 04:00 PM)
    Event Details
    Friday, December 14, 2012
    01:00 PM - 04:00 PM
    Online
    It is a simple truth: customers continue to do business with organizations that deliver on what they promise and who have treated them fairly. You have far more potential to develop long lasting relationships and future business success by managing customer expectations in a consistent way. Acquire the tips you need to set, monitor, and influence customer expectations for greater business impact.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
Monday, December 17, 2012
  • Grabbing the Low Hanging Fruit (02:00 PM - 05:00 PM)
    Event Details
    Monday, December 17, 2012
    02:00 PM - 05:00 PM
    Online
    Current clients are your fastest path to growing sales, but how do you tap into the 'low hanging fruit?' The most powerful approaches are simple questions and recommendations. These are meaningful comments that demonstrate you are interested in the best results for your customer. In this course, you increase your awareness and skill in approaching clients. You discuss the stereotypes of high-pressure salespeople and how that affects your relationship with customers. You commit to avoid actions that reinforce negative stereotypes and apply skills that build trust with customers and increase sales.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
Wednesday, December 19, 2012
  • Successful Public Speaking (06:00 PM - 09:00 PM)
    Event Details
    Wednesday, December 19, 2012
    06:00 PM - 09:00 PM
    Online
    Successful Public Speaking uses the foolproof methods of Dale Carnegie to turn you from a nervous novice into a confident presenter. Dale Carnegie believed that public speaking is a skill to be learned, not an inborn trait. He validated that belief year after year by turning out the most accomplished speakers in the world.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
  • Delegation (09:00 AM - 12:00 PM)
    Event Details
    Wednesday, December 19, 2012
    09:00 AM - 12:00 PM
    Online
    In today's leaner and faster business world, managers are expected to do more with less. It is more important than ever for managers to effectively delegate projects and tasks. This program will give you the tools to develop valuable team members by building productivity and engagement, while maintaining accountability and control.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
Thursday, December 20, 2012
  • Cross and Up Selling (02:00 PM - 05:00 PM)
    Event Details
    Thursday, December 20, 2012
    02:00 PM - 05:00 PM
    Online
    Cross-selling and up-selling create value for both you and your customers. Opportunities to help guide customers to make better buying decisions arise when you ask the right questions, make appropriate suggestions, and present options in a manner that does not seem pushy.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
     
  • Kickoff to Online Learning: Maximize Your Online Learning (04:00 PM - 04:30 PM)
    Event Details
    Thursday, December 20, 2012
    04:00 PM - 04:30 PM
    Online
    Our online learning environment is designed to be engaging, interesting, informative and above all, interactive. We want your experience to be great, so that you can apply useful Dale Carnegie® principles in your work and personal life. Plan to attend individually, from your own computer and audio connection.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
Friday, December 28, 2012
  • Kickoff to Online Learning: Maximize Your Online Learning (01:00 PM - 01:30 PM)
    Event Details
    Friday, December 28, 2012
    01:00 PM - 01:30 PM
    Online
    Our online learning environment is designed to be engaging, interesting, informative and above all, interactive. We want your experience to be great, so that you can apply useful Dale Carnegie® principles in your work and personal life. Plan to attend individually, from your own computer and audio connection.
     
    Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
     
 
 

780 Third Ave C-1, New York, NY 10017, US
P. | Toll Free. 800.231.5800

Follow us on

 
Site Map|Privacy Policy
© 2013 Dale Carnegie Training. All Rights Reserved.
Website design and development by Americaneagle.com