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Thursday, May 09, 2013

How to Communicate with Diplomacy and Tact - Live Online

Thursday, May 09, 2013
02:00 PM - 05:00 PM

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How to Communicate with Diplomacy and TactPrice:  $1695
Total Length: 12 hours
Number of Sessions: 4 (held on consecutive weeks on the same day)
Have you ever been awed by people who always seem to know what to say and how to say it in any situation? They have mastered the art of communicating with diplomacy, tact, and confidence. This is perhaps the single most import skill to influence people and drive results.
Learn how to determine if your image is sending the wrong message and gain a flexible communication style with an awareness of your word choices, tone, and body language. Develop the skills to disagree agreeably, communicate more effectively through active listening, and control your own "hot buttons" – right from your own desk!




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Other Locations and Dates

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Country Location Date    
Online Wednesday, August 06, 2014
12:00 PM - 03:00 PM
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Online Thursday, September 04, 2014
02:00 PM - 05:00 PM
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Online Friday, October 03, 2014
11:00 AM - 02:00 PM
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Online Wednesday, November 05, 2014
09:00 AM - 12:00 PM
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Online Monday, November 24, 2014
01:00 PM - 04:00 PM
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Who Should Attend

Professionals at all levels who want to build confidence, credibility, and communicate diplomatically to create powerful relationships.


After this seminar, you will be able to:
• Discover whether your image is sending the wrong message
• Develop flexibility in your communication style
• Speak confidently, diplomatically, and tactfully in difficult situations
• Use a tried and true method to disagree agreeably
• Communicate more effectively through active listening skills
• Control your "hot buttons" so that you respond instead of react
• Avoid conflict, but stay calm and poised when it's unavoidable
• Present yourself in a powerful way without intimidating others
• Deal assertively and diplomatically with difficult people
• Maintain your composure when criticized
• Increase trust, credibility, and respect through words and actions
• Build rapport and strengthen relationships


1.2 CEUs


PMI - 12 PDUs
HRCI - 11 General Credits

780 Third Ave C-1, New York, NY 10017, US
P. | Toll Free. 800.231.5800

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