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Friday, January 25, 2013

Cross and Up Selling

Friday, January 25, 2013
09:00 AM - 12:00 PM

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Cross and UpsellingPrice:  $299
Length: 3-hour Live Online Workshop
 
Acquiring new customers requires time and effort, but once onboard they create excellent opportunities for cross-selling and up-selling. By asking the right questions and making appropriate suggestions, you can significantly increase their overall purchase level, add revenue to your company’s top-line, and satisfy your client all at the same time. The secret is to uncover your customer’s unarticulated needs, and to offer solutions in a professional and consultative way.
 
In this course you will learn to identify opportunities to delivery more products and services to your customers, and to apply a proven selling process that makes decision-making easy. You will become confident presenting additional buying opportunities and higher-margin alternatives, and your customer will thank you for it.
 

 

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Other Locations and Dates

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Online Thursday, November 13, 2014
09:00 AM - 12:00 PM
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Online Wednesday, November 26, 2014
02:00 PM - 05:00 PM
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Online Thursday, December 11, 2014
10:00 AM - 01:00 PM
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Online Monday, December 22, 2014
01:00 PM - 04:00 PM
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Online Friday, January 09, 2015
09:00 AM - 12:00 PM
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Online Wednesday, January 28, 2015
01:00 PM - 04:00 PM
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Online Thursday, February 12, 2015
11:00 AM - 02:00 PM
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Online Monday, February 23, 2015
10:00 AM - 01:00 PM
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Online Thursday, March 12, 2015
02:00 PM - 05:00 PM
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Online Tuesday, March 24, 2015
12:00 PM - 03:00 PM
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Who Should Attend

Sales representatives and account executives who want to maximize value with every customer and build long-term, lasting client relations. Customer Service and support personnel who interact with customers and have opportunities to sell add-on products and services.
 

Outline

 After this seminar, you will be able to:
 
• Identify win-win opportunities to provide more products and services
• Sell without feeling pushy
• Create opportunities to add value for customers
• Apply a cross and up selling process to make decisions easy for customers
 
 
 
Cross and Up Selling: LIVE ONLINE Training
_______________________________________________________________________________
 
This program is one of the most engaging interactive Live Online courses available today. Trainers involve you from the moment the class begins, and keep you involved, collaborating, practicing and learning as if you were in a physical classroom.
 
This is NOT a typical webinar but a LIVE ONLINE learning forum facilitated by Dale Carnegie certified trainers using our effective, time-honored techniques.
 
 

Credits

0.3
 

Accreditations

PMI - 3 PDUs
 
 
 

780 Third Ave C-1, New York, NY 10017, US
P. | Toll Free. 800.231.5800

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