Igniting Workplace Enthusiasm


Cross and Up Selling

Cross and UpsellingPrice:  $299
Length: 3-hour Live Online Workshop
Acquiring new customers requires time and effort, but once onboard they create excellent opportunities for cross-selling and up-selling. By asking the right questions and making appropriate suggestions, you can significantly increase their overall purchase level, add revenue to your company’s top-line, and satisfy your client all at the same time. The secret is to uncover your customer’s unarticulated needs, and to offer solutions in a professional and consultative way.
In this course you will learn to identify opportunities to delivery more products and services to your customers, and to apply a proven selling process that makes decision-making easy. You will become confident presenting additional buying opportunities and higher-margin alternatives, and your customer will thank you for it.

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Country Location Date    
Online Tuesday, June 02, 2015
01:00 PM - 04:00 PM
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Online Friday, June 26, 2015
12:00 PM - 03:00 PM
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Online Thursday, July 09, 2015
09:00 AM - 12:00 PM
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Online Monday, July 20, 2015
03:00 PM - 06:00 PM
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Online Tuesday, August 04, 2015
11:00 AM - 02:00 PM
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Online Wednesday, August 26, 2015
01:00 PM - 04:00 PM
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Who Should Attend

Sales representatives and account executives who want to maximize value with every customer and build long-term, lasting client relations. Customer Service and support personnel who interact with customers and have opportunities to sell add-on products and services.


 After this seminar, you will be able to:
• Identify win-win opportunities to provide more products and services
• Sell without feeling pushy
• Create opportunities to add value for customers
• Apply a cross and up selling process to make decisions easy for customers
Cross and Up Selling: LIVE ONLINE Training
This program is one of the most engaging interactive Live Online courses available today. Trainers involve you from the moment the class begins, and keep you involved, collaborating, practicing and learning as if you were in a physical classroom.
This is NOT a typical webinar but a LIVE ONLINE learning forum facilitated by Dale Carnegie certified trainers using our effective, time-honored techniques.




PMI - 3 PDUs
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