Expand the capacity to identify and achieve a team’s vision by committing to breakthroughs.
Build on organizational strengths to address challenges and opportunities.
Respond to difficult situations and people confidently, tactfully, and assertively.
Commit to increasing team and organizational performance
Communicate and lead effectively by using language and behavior appropriate to the person(s) and situation(s).
Enhance your personal brand by using powerful communication techniques.
Create a team environment of mutual trust and support to make change happen.
Use proven processes (LIONS, Disagree Agreeably, and Situational Assertiveness) to get results.
Identify major team successes and commit to continuous improvement