Igniting Workplace Enthusiasm

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Events

 
August 2014
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Friday, August 29, 2014
Coaching for Improved Performance (10:00 AM - 12:00 PM)
Event Details
Friday, August 29, 2014
10:00 AM - 12:00 PM
Online

Length: 2-hour Live Online Workshop


This workshop provides effective coaching techniques and other tools to help close the gap between expected performance and actual results. After completing this session, participants will coach for improved performance by following a step-by-step process and use the appraisal meeting to focus on future growth and training for others.

 

Length: 2-hour Live Online Workshop


This workshop provides effective coaching techniques and other tools to help close the gap between expected performance and actual results. After completing this session, participants will coach for improved performance by following a step-by-step process and use the appraisal meeting to focus on future growth and training for others.

Cross and Up Selling (11:00 AM - 02:00 PM)
Event Details
Friday, August 29, 2014
11:00 AM - 02:00 PM
Online

Length: 3-hour Live Online Workshop


Acquiring new customers requires time and effort, but once onboard they create excellent opportunities for cross-selling and up-selling. By asking the right questions and making appropriate suggestions, you can significantly increase their overall purchase level, add revenue to your company’s top-line, and satisfy your client all at the same time. The secret is to uncover your customer’s unarticulated needs, and to offer solutions in a professional and consultative way. In this course you will learn to identify opportunities to delivery more products and services to your customers, and to apply a proven selling process that makes decision-making easy. You will become confident presenting additional buying opportunities and higher-margin alternatives, and your customer will thank you for it.

 

Length: 3-hour Live Online Workshop


Acquiring new customers requires time and effort, but once onboard they create excellent opportunities for cross-selling and up-selling. By asking the right questions and making appropriate suggestions, you can significantly increase their overall purchase level, add revenue to your company’s top-line, and satisfy your client all at the same time. The secret is to uncover your customer’s unarticulated needs, and to offer solutions in a professional and consultative way. In this course you will learn to identify opportunities to delivery more products and services to your customers, and to apply a proven selling process that makes decision-making easy. You will become confident presenting additional buying opportunities and higher-margin alternatives, and your customer will thank you for it.

Succession Planning for You and Your Managers (11:00 AM - 12:00 PM)
Event Details
Friday, August 29, 2014
11:00 AM - 12:00 PM
Online

Length: 1-hour Live Online Webinar


Many leaders in key positions are becoming eligible for retirement. There is a great sense of urgency to proactively plan to replace a key talent. The expense and risk associated with bringing in candidates from the outside is high. Compounding this problem, the supply of job-ready replacement candidates is often limited. As HR professionals or managers, if you’re unsure where to begin, or are looking for a fresh approach to speed up the process, this webinar can help.

 

Length: 1-hour Live Online Webinar


Many leaders in key positions are becoming eligible for retirement. There is a great sense of urgency to proactively plan to replace a key talent. The expense and risk associated with bringing in candidates from the outside is high. Compounding this problem, the supply of job-ready replacement candidates is often limited. As HR professionals or managers, if you’re unsure where to begin, or are looking for a fresh approach to speed up the process, this webinar can help.

Successful Public Speaking (+ On-Demand Bonus) (11:00 AM - 02:00 PM)
Event Details
Friday, August 29, 2014
11:00 AM - 02:00 PM
Online

Length: 3-hour Live Online Workshop


Successful Public Speaking uses the foolproof methods of Dale Carnegie to turn the participant from a nervous novice into a confident presenter. Dale Carnegie believed that public speaking is a skill to be learned, not an inborn trait. He validated that belief year after year by turning out the most accomplished speakers in the world. In this session, participants will learn the very same skills that Dale Carnegie himself used to create generations of politicians, community leaders, and successful business people. To master the art of public speaking learners need to eliminate discomfort and boost confidence, and understand the key elements of opening, message delivery, closing, and question and answer.

 

Length: 3-hour Live Online Workshop


Successful Public Speaking uses the foolproof methods of Dale Carnegie to turn the participant from a nervous novice into a confident presenter. Dale Carnegie believed that public speaking is a skill to be learned, not an inborn trait. He validated that belief year after year by turning out the most accomplished speakers in the world. In this session, participants will learn the very same skills that Dale Carnegie himself used to create generations of politicians, community leaders, and successful business people. To master the art of public speaking learners need to eliminate discomfort and boost confidence, and understand the key elements of opening, message delivery, closing, and question and answer.

 
 
 
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