Igniting Workplace Enthusiasm

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Events

 
August 2014
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Monday, August 18, 2014
Leading Virtual Teams (09:00 AM - 12:00 PM)
Event Details
Monday, August 18, 2014
09:00 AM - 12:00 PM
Online

Length: 6-hour Live Online Workshop
Number of sessions: Two 3-hour sessions, held on the same day over two consecutive weeks


Overall, virtual teams are very similar to traditional face-to-face teams. After all, people are people. We may communicate today with different tools and greater speed, but Dale Carnegie's advice on how to communicate, lead and work efficiently remains priceless across the ages. This two-session Live Online workshop will help equip leaders with the knowledge and skills necessary to lead virtual teams to new levels of effectiveness.

 

Length: 6-hour Live Online Workshop
Number of sessions: Two 3-hour sessions, held on the same day over two consecutive weeks


Overall, virtual teams are very similar to traditional face-to-face teams. After all, people are people. We may communicate today with different tools and greater speed, but Dale Carnegie's advice on how to communicate, lead and work efficiently remains priceless across the ages. This two-session Live Online workshop will help equip leaders with the knowledge and skills necessary to lead virtual teams to new levels of effectiveness.

Secrets of Motivation (02:00 PM - 04:00 PM)
Event Details
Monday, August 18, 2014
02:00 PM - 04:00 PM
Online

Length: 2-hour Live Online Workshop


To achieve your strategic objectives, you first need to learn what motivates employees to work to their full potential. Secrets of Motivation will teach you how to become a leader who is known for getting results through people. You’ll learn to build effective relationships, encourage commitment, and harness innovation in your work environment.

 

Length: 2-hour Live Online Workshop


To achieve your strategic objectives, you first need to learn what motivates employees to work to their full potential. Secrets of Motivation will teach you how to become a leader who is known for getting results through people. You’ll learn to build effective relationships, encourage commitment, and harness innovation in your work environment.

Meetings that Work (03:00 PM - 05:00 PM)
Event Details
Monday, August 18, 2014
03:00 PM - 05:00 PM
Online

Length: 2-hour Live Online Workshop


This two-hour Live Online workshop is a much needed antidote for any person or organization suffering from poor meetings. By applying Dale Carnegie's principles and by gaining the willing cooperation of others, you become the catalyst for beneficial outcomes for colleagues, customers, managers, and yourself.

 

Length: 2-hour Live Online Workshop


This two-hour Live Online workshop is a much needed antidote for any person or organization suffering from poor meetings. By applying Dale Carnegie's principles and by gaining the willing cooperation of others, you become the catalyst for beneficial outcomes for colleagues, customers, managers, and yourself.

Outstanding Customer Service (01:00 PM - 02:00 PM)
Event Details
Monday, August 18, 2014
01:00 PM - 02:00 PM
Online

Length: 1-hour Live Online Webinar


In this interactive, one-hour webinar, you will be given a simple yet effective eight-step process for resolving complaints, as well as some key guidelines to follow in dealing with challenging customers. You will also learn the five approaches to engage customers and build loyalty, and a useful process for gaining customer referrals without being pushy or aggressive.

 

Length: 1-hour Live Online Webinar


In this interactive, one-hour webinar, you will be given a simple yet effective eight-step process for resolving complaints, as well as some key guidelines to follow in dealing with challenging customers. You will also learn the five approaches to engage customers and build loyalty, and a useful process for gaining customer referrals without being pushy or aggressive.

 
 
 
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