Igniting Workplace Enthusiasm
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Events

 
Wednesday, August 13, 2014
Selling Your Ideas to Your Organization
 (03:32 PM - 03:32 PM)
Event Details
Thursday, October 31, 2013 - Friday, October 31, 2014
03:32 PM - 03:32 PM
Online
If you've got an idea you want to sell, your need to do two things: scan your environment and use effective tactics. This interactive, self-paced course teaches you how to effectively do both so that your ideas gain traction.
 
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
 
 
 

If you've got an idea you want to sell, your need to do two things: scan your environment and use effective tactics. This interactive, self-paced course teaches you how to effectively do both so that your ideas gain traction.
 
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
 
 
Presentations that Influence People - OnDemand (06:59 AM - 06:59 AM)
Event Details
Sunday, February 02, 2014 - Monday, February 02, 2015
06:59 AM - 06:59 AM
Online
Presentations that Influence People is a powerful online program designed to walk you through how to create a complete presentation online from concept to printout! A certified Dale Carnegie Trainer teaches you by video in segments while you plan your successful presentation. You will build your presentation while you take the course, then print it when you are finished, in 1 hour or less!
When you order this program you will get one full year of on-demand access to the course, allowing you to repeat it at your convenience, and access your notes at any time! You will receive your username and password in a separate e-mail within 24 hours of purchasing this course.
 

Presentations that Influence People is a powerful online program designed to walk you through how to create a complete presentation online from concept to printout! A certified Dale Carnegie Trainer teaches you by video in segments while you plan your successful presentation. You will build your presentation while you take the course, then print it when you are finished, in 1 hour or less!
When you order this program you will get one full year of on-demand access to the course, allowing you to repeat it at your convenience, and access your notes at any time! You will receive your username and password in a separate e-mail within 24 hours of purchasing this course.
Managing Customer Expectations (02:00 PM - 05:00 PM)
Event Details
Wednesday, August 13, 2014
02:00 PM - 05:00 PM
Online

Length: 3-hour Live Online Workshop


It is a simple truth: customers continue to do business with organizations that deliver on what they promise and who have treated them fairly. You have far more potential to develop long lasting relationships and future business success by managing customer expectations in a consistent way. In this session, you examine ways that you can exceed your customers’ expectations by setting, monitoring, and influencing their expectations. You start by determining their initial expectations and the reasons for each. Then you proactively set realistic expectations with the customer, leverage sure-fire ways to exceed them, and follow an ongoing and consistent process to manage customer expectations in the future.


 

 

Length: 3-hour Live Online Workshop


It is a simple truth: customers continue to do business with organizations that deliver on what they promise and who have treated them fairly. You have far more potential to develop long lasting relationships and future business success by managing customer expectations in a consistent way. In this session, you examine ways that you can exceed your customers’ expectations by setting, monitoring, and influencing their expectations. You start by determining their initial expectations and the reasons for each. Then you proactively set realistic expectations with the customer, leverage sure-fire ways to exceed them, and follow an ongoing and consistent process to manage customer expectations in the future.


 

Powerful Conversations to Engage Your Workforce (12:00 PM - 01:00 PM)
Event Details
Wednesday, August 13, 2014
12:00 PM - 01:00 PM
Online

Length: 1-hour Live Online Webinar


Great conversationalists are able to find connections with others by asking the right questions and learning team members' likes and dislikes. As a result of these relationships, trust is formed and teamwork comes more naturally. In this fast-paced webinar, you will hone the skills needed to have powerful conversations that will improve professional relationships, build trust, and get real results.

 

Length: 1-hour Live Online Webinar


Great conversationalists are able to find connections with others by asking the right questions and learning team members' likes and dislikes. As a result of these relationships, trust is formed and teamwork comes more naturally. In this fast-paced webinar, you will hone the skills needed to have powerful conversations that will improve professional relationships, build trust, and get real results.

 
 

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