Igniting Workplace Enthusiasm
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Events

 
Tuesday, July 22, 2014
Selling Your Ideas to Your Organization
 (03:32 PM - 03:32 PM)
Event Details
Thursday, October 31, 2013 - Friday, October 31, 2014
03:32 PM - 03:32 PM
Online
If you've got an idea you want to sell, your need to do two things: scan your environment and use effective tactics. This interactive, self-paced course teaches you how to effectively do both so that your ideas gain traction.
 
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
 
 
 

If you've got an idea you want to sell, your need to do two things: scan your environment and use effective tactics. This interactive, self-paced course teaches you how to effectively do both so that your ideas gain traction.
 
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
 
 
How to Cold Call and Build New Customers (01:00 PM - 04:00 PM)
Event Details
Tuesday, July 22, 2014
01:00 PM - 04:00 PM
Online

Length: 3-hour Live Online Workshop


Cold calling has never been tougher. As soon as the prospect figures out you're a sales person the immediate responses are "no budget," "we're in a purchasing freeze", or "call me in six months if things are any better."But we all know that there is always money available to buy something that provides real value to the prospect. The trick is to get your value proposition in front of the prospect in such a compelling way that you turn off the automatic "no" response.

 

Length: 3-hour Live Online Workshop


Cold calling has never been tougher. As soon as the prospect figures out you're a sales person the immediate responses are "no budget," "we're in a purchasing freeze", or "call me in six months if things are any better."But we all know that there is always money available to buy something that provides real value to the prospect. The trick is to get your value proposition in front of the prospect in such a compelling way that you turn off the automatic "no" response.

Analyze Problems and Make Decisions (10:00 AM - 01:00 PM)
Event Details
Tuesday, July 22, 2014
10:00 AM - 01:00 PM
Online

Length: 3-hour Live Online Workshop


This 3-hour Live Online workshop highlights several different problem solving tools and methods for gathering and analyzing data to make the process efficient and interactive. Decisions often need to be made quickly or under pressure which can lead to stress on individuals and teams. Learn to apply practical principles that can minimize stress that impedes sound decision-making.

 

Length: 3-hour Live Online Workshop


This 3-hour Live Online workshop highlights several different problem solving tools and methods for gathering and analyzing data to make the process efficient and interactive. Decisions often need to be made quickly or under pressure which can lead to stress on individuals and teams. Learn to apply practical principles that can minimize stress that impedes sound decision-making.

Attitudes for Service (02:00 PM - 05:00 PM)
Event Details
Tuesday, July 22, 2014
02:00 PM - 05:00 PM
Online

Length: 3-hour Live Online Workshop


Customer service is a significant part of the entire customer experience. By applying key principles to strengthen relationships and by maintaining your attitude and professionalism in all customer service situations, you and your organization can differentiate yourselves from the competition. In this Live Online workshop, you will discuss taking 100% responsibility for customer service. Each time an internal or external customer comes into contact with you, your attitude is showing. You will apply Dale Carnegie principles and identify ways to maintain a friendly, low pressure and high service environment that makes customers want to come back to you in the future.

 

Length: 3-hour Live Online Workshop


Customer service is a significant part of the entire customer experience. By applying key principles to strengthen relationships and by maintaining your attitude and professionalism in all customer service situations, you and your organization can differentiate yourselves from the competition. In this Live Online workshop, you will discuss taking 100% responsibility for customer service. Each time an internal or external customer comes into contact with you, your attitude is showing. You will apply Dale Carnegie principles and identify ways to maintain a friendly, low pressure and high service environment that makes customers want to come back to you in the future.

 
 

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