Igniting Workplace Enthusiasm
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Events

 
Tuesday, July 01, 2014
Selling Your Ideas to Your Organization
 (03:32 PM - 03:32 PM)
Event Details
Thursday, October 31, 2013 - Friday, October 31, 2014
03:32 PM - 03:32 PM
Online
If you've got an idea you want to sell, your need to do two things: scan your environment and use effective tactics. This interactive, self-paced course teaches you how to effectively do both so that your ideas gain traction.
 
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
 
 
 

If you've got an idea you want to sell, your need to do two things: scan your environment and use effective tactics. This interactive, self-paced course teaches you how to effectively do both so that your ideas gain traction.
 
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
 
 
Attitudes for Service (01:00 PM - 04:00 PM)
Event Details
Tuesday, July 01, 2014
01:00 PM - 04:00 PM
Online

Length: 3-hour Live Online Workshop


Customer service is a significant part of the entire customer experience. By applying key principles to strengthen relationships and by maintaining your attitude and professionalism in all customer service situations, you and your organization can differentiate yourselves from the competition. In this Live Online workshop, you will discuss taking 100% responsibility for customer service. Each time an internal or external customer comes into contact with you, your attitude is showing. You will apply Dale Carnegie principles and identify ways to maintain a friendly, low pressure and high service environment that makes customers want to come back to you in the future.

 

Length: 3-hour Live Online Workshop


Customer service is a significant part of the entire customer experience. By applying key principles to strengthen relationships and by maintaining your attitude and professionalism in all customer service situations, you and your organization can differentiate yourselves from the competition. In this Live Online workshop, you will discuss taking 100% responsibility for customer service. Each time an internal or external customer comes into contact with you, your attitude is showing. You will apply Dale Carnegie principles and identify ways to maintain a friendly, low pressure and high service environment that makes customers want to come back to you in the future.

Secrets of Motivation (12:00 PM - 02:00 PM)
Event Details
Tuesday, July 01, 2014
12:00 PM - 02:00 PM
Online

Length: 2-hour Live Online Workshop


To achieve your strategic objectives, you first need to learn what motivates employees to work to their full potential. Secrets of Motivation will teach you how to become a leader who is known for getting results through people. You’ll learn to build effective relationships, encourage commitment, and harness innovation in your work environment.

 

Length: 2-hour Live Online Workshop


To achieve your strategic objectives, you first need to learn what motivates employees to work to their full potential. Secrets of Motivation will teach you how to become a leader who is known for getting results through people. You’ll learn to build effective relationships, encourage commitment, and harness innovation in your work environment.

How to Never Forget a Name (04:00 PM - 05:00 PM)
Event Details
Tuesday, July 01, 2014
04:00 PM - 05:00 PM
Online

Length: 1-hour Live Online Webinar


Dale Carnegie said, "A person's name is to that person, the sweetest, most important sound in any language." Remembering a person's name is essential in forming and strengthening relationships as well as establishing rapport. In this webinar, you will learn techniques to help you remember names when you need them. They are the basis for being able to effectively grow and tap into your network of contacts and friends when needed. Find out which tools and formulas you can use that will help you remember the name of just about any person you will ever meet!

 

Length: 1-hour Live Online Webinar


Dale Carnegie said, "A person's name is to that person, the sweetest, most important sound in any language." Remembering a person's name is essential in forming and strengthening relationships as well as establishing rapport. In this webinar, you will learn techniques to help you remember names when you need them. They are the basis for being able to effectively grow and tap into your network of contacts and friends when needed. Find out which tools and formulas you can use that will help you remember the name of just about any person you will ever meet!

Analyze Problems and Make Decisions (10:00 AM - 01:00 PM)
Event Details
Tuesday, July 01, 2014
10:00 AM - 01:00 PM
Online

Length: 3-hour Live Online Workshop


This 3-hour Live Online workshop highlights several different problem solving tools and methods for gathering and analyzing data to make the process efficient and interactive. Decisions often need to be made quickly or under pressure which can lead to stress on individuals and teams. Learn to apply practical principles that can minimize stress that impedes sound decision-making.

 

Length: 3-hour Live Online Workshop


This 3-hour Live Online workshop highlights several different problem solving tools and methods for gathering and analyzing data to make the process efficient and interactive. Decisions often need to be made quickly or under pressure which can lead to stress on individuals and teams. Learn to apply practical principles that can minimize stress that impedes sound decision-making.

 
 

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