Igniting Workplace Enthusiasm
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Events

 
Monday, February 24, 2014
Successful Public Speaking (02:00 PM - 05:00 PM)
Event Details
Monday, February 24, 2014
02:00 PM - 05:00 PM
Online

Successful Public Speaking uses the foolproof methods of Dale Carnegie to turn the participant from a nervous novice into a confident presenter. Dale Carnegie believed that public speaking is a skill to be learned, not an inborn trait. He validated that belief year after year by turning out the most accomplished speakers in the world. In this session, participants will learn the very same skills that Dale Carnegie himself used to create generations of politicians, community leaders, and successful business people. To master the art of public speaking learners need to eliminate discomfort and boost confidence, and understand the key elements of opening, message delivery, closing, and question and answer.


Please Note: The full suite of Dale Carnegie Live Online webinars, workshops, and seminars are available to groups and teams. Each group member needs to be registered as an individual, and needs to access the session from his or her own computer. To learn more, including to inquire about group discounts, please see Online Training for Teams and Groups.


Want to know more? Learn what to expect!

 

Successful Public Speaking uses the foolproof methods of Dale Carnegie to turn the participant from a nervous novice into a confident presenter. Dale Carnegie believed that public speaking is a skill to be learned, not an inborn trait. He validated that belief year after year by turning out the most accomplished speakers in the world. In this session, participants will learn the very same skills that Dale Carnegie himself used to create generations of politicians, community leaders, and successful business people. To master the art of public speaking learners need to eliminate discomfort and boost confidence, and understand the key elements of opening, message delivery, closing, and question and answer.


Please Note: The full suite of Dale Carnegie Live Online webinars, workshops, and seminars are available to groups and teams. Each group member needs to be registered as an individual, and needs to access the session from his or her own computer. To learn more, including to inquire about group discounts, please see Online Training for Teams and Groups.


Want to know more? Learn what to expect!

Managing Customer Expectations (10:00 AM - 01:00 PM)
Event Details
Monday, February 24, 2014
10:00 AM - 01:00 PM
Online

It is a simple truth: customers continue to do business with organizations that deliver on what they promise and who have treated them fairly. You have far more potential to develop long lasting relationships and future business success by managing customer expectations in a consistent way. In this session, you examine ways that you can exceed your customers’ expectations by setting, monitoring, and influencing their expectations. You start by determining their initial expectations and the reasons for each. Then you proactively set realistic expectations with the customer, leverage sure-fire ways to exceed them, and follow an ongoing and consistent process to manage customer expectations in the future.


Please Note: The full suite of Dale Carnegie Live Online webinars, workshops, and seminars are available to groups and teams. Each group member needs to be registered as an individual, and needs to access the session from his or her own computer. To learn more, including to inquire about group discounts, please see Online Training for Teams and Groups.


Want to know more? Learn what to expect!

 

It is a simple truth: customers continue to do business with organizations that deliver on what they promise and who have treated them fairly. You have far more potential to develop long lasting relationships and future business success by managing customer expectations in a consistent way. In this session, you examine ways that you can exceed your customers’ expectations by setting, monitoring, and influencing their expectations. You start by determining their initial expectations and the reasons for each. Then you proactively set realistic expectations with the customer, leverage sure-fire ways to exceed them, and follow an ongoing and consistent process to manage customer expectations in the future.


Please Note: The full suite of Dale Carnegie Live Online webinars, workshops, and seminars are available to groups and teams. Each group member needs to be registered as an individual, and needs to access the session from his or her own computer. To learn more, including to inquire about group discounts, please see Online Training for Teams and Groups.


Want to know more? Learn what to expect!

Selling Your Ideas to Your Organization
 (03:32 PM - 03:32 PM)
Event Details
Thursday, October 31, 2013 - Friday, October 31, 2014
03:32 PM - 03:32 PM
Online
If you've got an idea you want to sell, your need to do two things: scan your environment and use effective tactics. This interactive, self-paced course teaches you how to effectively do both so that your ideas gain traction.
 
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
 
 
 

If you've got an idea you want to sell, your need to do two things: scan your environment and use effective tactics. This interactive, self-paced course teaches you how to effectively do both so that your ideas gain traction.
 
Please note: In order to have an optimal learning experience, each participant should be registered as an individual, and use their own computer to attend the program. If you would like to register a group of participants, please update the quantity field below as appropriate, and then fill in the information for each participant.
 
 
Kickoff to Online Learning: Maximize Your Online Learning (04:00 PM - 04:30 PM)
Event Details
Monday, February 24, 2014
04:00 PM - 04:30 PM
Online

Our online learning environment is designed to be engaging, interesting, informative, and above all, interactive. We want your experience to be great, so that you can apply useful Dale Carnegie principles in your work and personal life. This FREE, 30-minute, interactive session introduces you to the Live Online experience, tests your audio connection, and teaches you how to use the many learning tools used in Dale Carnegie Digital webinars, workshops, and seminars.


Please Note: The full suite of Dale Carnegie Live Online webinars, workshops, and seminars are available to groups and teams. Each group member needs to be registered as an individual, and needs to access the session from his or her own computer. To learn more, including to inquire about group discounts, please see Online Training for Teams and Groups.


Want to know more? Learn what to expect!

 

Our online learning environment is designed to be engaging, interesting, informative, and above all, interactive. We want your experience to be great, so that you can apply useful Dale Carnegie principles in your work and personal life. This FREE, 30-minute, interactive session introduces you to the Live Online experience, tests your audio connection, and teaches you how to use the many learning tools used in Dale Carnegie Digital webinars, workshops, and seminars.


Please Note: The full suite of Dale Carnegie Live Online webinars, workshops, and seminars are available to groups and teams. Each group member needs to be registered as an individual, and needs to access the session from his or her own computer. To learn more, including to inquire about group discounts, please see Online Training for Teams and Groups.


Want to know more? Learn what to expect!

Presentations that Influence People - OnDemand (06:59 AM - 06:59 AM)
Event Details
Sunday, February 02, 2014 - Monday, February 02, 2015
06:59 AM - 06:59 AM
Online
Presentations that Influence People is a powerful online program designed to walk you through how to create a complete presentation online from concept to printout! A certified Dale Carnegie Trainer teaches you by video in segments while you plan your successful presentation. You will build your presentation while you take the course, then print it when you are finished, in 1 hour or less!
When you order this program you will get one full year of on-demand access to the course, allowing you to repeat it at your convenience, and access your notes at any time! You will receive your username and password in a separate e-mail within 24 hours of purchasing this course.
 

Presentations that Influence People is a powerful online program designed to walk you through how to create a complete presentation online from concept to printout! A certified Dale Carnegie Trainer teaches you by video in segments while you plan your successful presentation. You will build your presentation while you take the course, then print it when you are finished, in 1 hour or less!
When you order this program you will get one full year of on-demand access to the course, allowing you to repeat it at your convenience, and access your notes at any time! You will receive your username and password in a separate e-mail within 24 hours of purchasing this course.
 
 

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