Wednesday, June 05, 2013
Goal Setting and Accountability
(01:00 PM - 04:00 PM)
Successful Sales leaders play a major role in ensuring the workplace is engaging in a positive way. The relationship between a leader and his or her team members is one of the primary indicators of employee engagement. When you take an active role in goal setting and hold people accountable in a supportive way, people on your team feel that what they do makes a difference and are more likely to be engaged in achieving results. Leaders take pride in their team members’ accomplishments, “catch them doing something right,” and regularly recognize achievements. In addition to ongoing individual feedback, a thoughtfully planned and well run weekly sales meeting is an opportunity to build camaraderie and hold teams accountable.
Leading Virtual Teams
(09:00 AM - 12:00 PM)
Several factors have led to the emergence of a new form of team working. As Virtual Private Networks, Wi-Fi, and low-cost communication methods such as instant messaging and video chat become more reliable and commonplace, home-working and teleworking become an option for many teams. This option has provided organizations with numerous economic alternatives to the traditional face-to-face team structure. Overall, virtual teams are very similar to traditional teams. However, communication and team building occur more naturally in face-to-face teams. Because of this, leaders of virtual teams should take deliberate actions to build in activities and practices that are vital to team success. This program will help equip leaders with the knowledge and skills necessary to lead virtual teams to new levels of effectiveness.
Confident, Assertive, In Charge: Developing the Attitudes of Leadership - Live Online
(02:00 PM - 05:00 PM)
The extent to which you will be successful as a leader is conditioned on your ability to influence others at all levels of your organization. Now you can take charge of how others see you. Learn to tap into your latent power, unleash your inner attitudes of confidence and enthusiasm, and build your visibility in the organization. Become more assertive and say "no" when you need to, eliminating confusion over "who’s in charge." This intensive, interactive online program begins by helping you see yourself as others see you. What image do you project? Are you hesitant or confident? Are you shy or assertive? Are you controlled by the situation or in charge? Then our expert coaches will help you build on your strengths and eliminate weaknesses, developing the kind of winning attitudes that all successful leaders have.
Please Note: The full suite of Dale Carnegie Live Online webinars, workshops, and seminars are available to groups and teams. Each group member needs to be registered as an individual, and needs to access the session from his or her own computer. To learn more, including to inquire about group discounts, please see Online Training for Teams and Groups.
How to Communicate with Diplomacy and Tact - Live Online
(10:00 AM - 01:00 PM)
Have you ever been awed by people who always seem to know what to say and how to say it in any situation? They have mastered the art of communicating with diplomacy, tact, and confidence. This is perhaps the single most import skill to influence people and drive results. Learn how to determine if your image is sending the wrong message and gain a flexible communication style with an awareness of your word choices, tone, and body language. Develop the skills to disagree agreeably, communicate more effectively through active listening, and control your own "hot buttons" – right from your own desk!