Igniting Workplace Enthusiasm
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Thursday, January 17, 2013
Managing Conflict in the Workplace (02:00 PM - 05:00 PM)
Event Details
Thursday, January 17, 2013
02:00 PM - 05:00 PM
Online
Nothing can destroy productivity, derail projects and make you look bad faster than workplace conflict.Whether it's the kind that smolders just beneath the surface or it's become open warfare, conflict can paralyze your group, department or entire company. And, unfortunately, the unpleasant task of resolving conflicts falls on your shoulders. But now there's help.
 
Want to know more? Learn what to expect!
 
 

Nothing can destroy productivity, derail projects and make you look bad faster than workplace conflict.Whether it's the kind that smolders just beneath the surface or it's become open warfare, conflict can paralyze your group, department or entire company. And, unfortunately, the unpleasant task of resolving conflicts falls on your shoulders. But now there's help.
 
Want to know more? Learn what to expect!
 
Attitudes for Service (09:00 AM - 12:00 PM)
Event Details
Thursday, January 17, 2013
09:00 AM - 12:00 PM
Online
In this Live Online workshop, you will discuss taking 100% responsibility for customer service. Each time an internal or external customer comes into contact with you, your attitude is showing. You will apply Dale Carnegie principles and identify ways to maintain a friendly, low pressure and high service environment that makes customers want to come back to you in the future.
Want to know more? Learn what to expect!
 

In this Live Online workshop, you will discuss taking 100% responsibility for customer service. Each time an internal or external customer comes into contact with you, your attitude is showing. You will apply Dale Carnegie principles and identify ways to maintain a friendly, low pressure and high service environment that makes customers want to come back to you in the future.
Want to know more? Learn what to expect!
 
 

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