Thursday, December 20, 2012
Cross and Up Selling
(02:00 PM - 05:00 PM)
Cross-selling and up-selling create value for both you and your customers. Opportunities to help guide customers to make better buying decisions arise when you ask the right questions, make appropriate suggestions, and present options in a manner that does not seem pushy.
Want to know more? Learn what to expect!
Kickoff to the Dale Carnegie Live Online Experience
(04:00 PM - 04:30 PM)
Our online learning environment is designed to be engaging, interesting, informative, and above all, interactive. We want your experience to be great, so that you can apply useful Dale Carnegie principles in your work and personal life. This FREE, 30-minute, interactive session introduces you to the Live Online experience, tests your audio connection, and teaches you how to use the many learning tools used in Dale Carnegie Digital webinars, workshops, and seminars.