Wednesday, December 12, 2012
How to Cold Call and Build New Customers
(07:00 PM - 10:00 PM)
If you're like most sales people you can think of a million excuses not to cold call because - let's face it - you hate it. The rejection and sense of failure are tough to take. But cold calling is necessary to success since new business often accounts for as much as 50% of your production. Take the stress out of cold-call days and improve your hit ratio.
Managing Workplace Stress
(09:00 AM - 12:00 PM)
The list of stress producers in today's world grows longer by the minute. People react differently to living in this pressure cooker. Some become aggressive; others become passive; and some just shut down altogether.