Igniting Workplace Enthusiasm

Job Detail

Post Date
March 06, 2014

Delivery (Trainer) Field Executive - North America

Location Virtual position located in US/Canada, US

We have a dedicated field support team that partners with each of our operations to support a functional area of their business. You will be a part of this regional Field Support Group, reporting to the Regional Vice President for North America.

As a Dale Carnegie Delivery Field Support Executive you will be working with each of operations to implement and maintain the Dale Carnegie trainer certification process and standards and to assist the franchisees in driving business results. You will have the opportunity to support our operations on a day to day basis through coaching meetings and site visits with the franchisees and trainer groups. 

What are the rewards of the job?

This role rewards people:

  • With a strong coaching and people development orientation
  • Who are results and achievement focused
  • Who can create an environment of excellence
  • Who are high impact trainers

What does the day to day look like?

  • Conducting coaching meetings with trainers (virtually and on site)
  • Coaching and support for successful implementation of the Dale Carnegie franchise systems
  • Proactive outreach to franchisees for field support
  • Refining coaching/yraining materials in areas of expertise
  • Monitoring trainer quality throughout the region - identifying opportunities
  • Conducting region-wide trainer development events
  • Acting as a help desk for solution creation with our local offices

What experience do I need?

  • Dale Carnegie Trainer (minimum 5 years), Master TrainerMaster Trainer with certification in 3+ curriculum areas preferred.
  • Consideration will be given to Certified Trainers that have 10 more years experience and are endorsed in at least 4 Dale Carnegie Curriculum Areas.
  • Delivered both ILT Corporate Solutions and Public Programs over the past 18 months
  • Preferred Active Corporate Solutions training experience
  • Exceptional results in both Public and Corporate Solutions delivery situations
  • Strong marketing/sales knowledge in a Dale Carnegie environment
  • Successful past business owner or general manager experience preferred

What are the “must haves”?

  • Are fluent in a business level of English –both written and oral
  • Are able to travel throughout the region and occasionally overseas for development events and meetings
  • Work variable hours due to the many time zones in the region

What competencies should I have?

  • Exemplary presentation and facilitation skills
  • Powerful and intentional coaching style
  • Exceptional business acumen
  • Solid leadership abilities
  • Exceptional interpersonal and communication skills
  • Highly organized
  • High degree of comfort with Word, Excel, PowerPoint, Email and email and normal web/internet functionality and use

 What is the compensation plan?

  • Salary – based on experience
  • Annual Bonus Plan based on performance
  • Computer, Headset
  • Video conferencing software


***Depending on the state of residence, we will supply appropriate benefits package or equivalent for group and social benefits.


780 Third Ave C-1, New York, NY 10017, US
P. | Toll Free. 800.231.5800

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