Job Detail

Is it time to love what you do?

For almost 100 years we have been improving the performance of organizations by improving the performance of their people.  We are committed to attracting and developing team members who share a passion and a commitment for the principles set forth by our founder, Dale Carnegie.

As a Telesales team member with Dale Carnegie you are enrolling individuals and teams in our public programs and seminars and proactively responding to leads and inquiries. You enjoy phone sales and have a genuine desire to help companies and their people succeed.  You use your consultative approach and proven Dale Carnegie programs to meet the needs of our clients.

What are the rewards of the Job?

The Telesales role rewards people:

·         Who enjoy business

·         Who like to develop and win business

·         Who are competitive

·         Who are extremely results oriented

·         Who like to help people achieve their goals

What does the "Day to Day" Look Like?

• Building new business from within existing accounts
• Prospecting for new clients and reactivating dormant accounts
• Responding to incoming lead calls
• Registering individuals and teams for public program offerings
• Reacting to inbound web leads from the internet and converting to conversations
• Liaising with DC project team to ensure programs are meeting the client needs

What experience do I need?

• Two years or more of sales experience – preferably phone sales
• Experience in a professional service industry would be preferred

What are the "must haves"?

• Are fluent in business level of English and Bahasa Malaysia
• Have reliable transportation
• Bondable
• Flexibility to work during the day and occasional evenings

What competencies should I have?

• Comfort in selling over the phone B2C and B2B
• Strong prospecting skills
• Exceptional interpersonal and communication skills
• Exemplary phone manner
• Consultative sales ability
• Computer literacy –  High degree of comfort with Word, Excel, PowerPoint, CRM Systems, Email and email management, normal web and internet functionality and use

What benefits would I receive?

• Dale Carnegie Sales Academy Development Process
• Access to Dale Carnegie programs
• Annual Convention and Regional Events
• Medical

What is the compensation plan?

·         Salary and commission structure with bonus program

·         First year earnings typically range from (RM2,000 - RM3,500)

·         Second year earnings potential from (RM2,200 - RM3,800)