Igniting Workplace Enthusiasm
Wed
April 16, 2014

Asking for referrals can be an uncomfortable step for many sales people, for non-sales people it can be about as uncomfortable as a root canal.

Read More - by Dale Carnegie
Wed
July 24, 2013

Warren Buffett once said, “Price is what you pay. Value is what you get.”

Read More - by Dale Carnegie
Wed
May 22, 2013

The last thing you want is for your customers to get turned off in the first few moments of their interaction. Yet, it happens all the time.

Read More - by Dale Carnegie
Tue
April 23, 2013

The critical first step in the customer service process is meeting and greeting the customer. The vital first moments with the customer set the tone for the entire interaction.

Read More - by Dale Carnegie
Thu
April 04, 2013

Existing customers are spending less. Leads are coming in slower. It takes a much longer sales cycle to close a deal… Now is the time when referrals can truly help!

Read More - by Dale Carnegie
Tue
March 05, 2013

In order to turn customers into fans you need to exceed expectations, show customers you care, and provide exceptional customer service.

Read More - by Dale Carnegie
 

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