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DALE CARNEGIE TRAINING® HONORS AUTO-OWNERS INSURANCE, INC. WITH ITS 2009 LEADERSHIP AWARD

DALE CARNEGIE TRAINING® HONORS AUTO-OWNERS INSURANCE, INC. WITH ITS 2009 LEADERSHIP AWARD

HAPPAUGE, NY (April 2009) - Dale Carnegie Training®, an internationally recognized leader in human relations and employee management training, announces the 2009 recipient of its prestigious Dale Carnegie Training Leadership Award. In a ceremonious reception taking place on April 29th at 2:30 p.m. (6101 Anacapri Blvd., Lansing, MI 48917), Dale Carnegie Training Chairman and CEO Peter Handal will recognize Auto-Owners Insurance for its exceptional financial strength and stability among the nation's largest insurers and, most importantly, for its demonstrated dedication to the philosophy that core values spur long-term growth.

"Very few business leaders have ever earned the type of employee loyalty elicited by Auto-Owners Insurance," explains Peter Handal. "People do not simply work for Auto-Owners Insurance; rather, every employee is an essential part of the company whose loyalty is valued as the most accurate measure of on-going success."

Founded in 1916, Auto-Owners Insurance is a Fortune 500 Company and the second largest property assessed value organization in the Delta Township region. Comprised of five property and casualty companies and one life/health/annuity insurer, Auto-Owners Insurance Company was ranked "Highest in Customer Satisfaction with Auto Insurance Claims Experience" by J.D. Power and Associates 2008 Auto Claims Satisfaction Studysm. A remarkable feat in light of the fact that it operates with approximately half the number of employees than is the industry norm. Auto-Owners Insurance also ranks A++ (Superior) according to A.M. Best Company, the leading provider of ratings, news and financial data for the insurance industry worldwide.

"With such great financial success, it may come as a surprise to many that Auto-Owners Insurance lists 'profit' last on its list of 10 core values," notes Phil Zeller, President of Ralph Nichols Group, Inc., Dale Carnegie Training's Southern Michigan franchise. "Ralph Nichols Group, Inc. is proud to be working with such a unique group, whose financial growth and success can be attributed to its focus on the development of its most vital resource - its associates."

Auto-Owners Insurance engaged the expertise of Dale Carnegie Training to further enhance its system of core values, which first and foremost takes into account client and associate satisfaction. Rooted in the belief that business should be about service, growth and innovation and aimed at caring, attentiveness and increasing human potential, Phil Zeller and the leadership team at Auto-Owners Insurance set out on a mission to create an enviable work culture arising from the synergy of 10 company values: honesty, hard work, prudence, loyalty, the team, our relationships, opportunity for our associates, the customer, stability and consistency and profit.

Roger L. Looyenga, Auto-Owners Insurance's Chairman, lauds the role that Dale Carnegie Training is playing in perfecting the Auto-Owners Insurance recipe for success, stating, "Auto- Owners Insurance has benefited greatly from the tools Dale Carnegie Training has provided us. Dale Carnegie Training is a company I trust, not only for its stellar success rate, but for its formula for success that there are no shortcuts to the top."

"The tools our associates have received through the dedicated commitment of Phil Zeller and the Dale Carnegie Training team have been important in helping our company reach its goals" says Ron Simon, CEO of Auto-Owners Insurance. "Equally inspiring is the level of commitment and care our associates have dedicated to the training. Dale Carnegie Training works so well because of the hard w

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About Dale Carnegie Training
Dale Carnegie partners with middle market and large corporations, as well as organizations, to produce measurable business results by improving the performance of employees with emphasis on leadership, sales, team member engagement, customer service, presentations, process improvement and other essential management skills.  Recently identified by The Wall Street Journal as one of the top 25 high-performing franchises, the Dale Carnegie Training programs are available in more than 25 languages throughout the entire United States and in more than 75 countries.  Dale Carnegie includes as its clients 400 of the Fortune 500 companies.  Approximately 7 million people have experienced Dale Carnegie Training.

Dale Carnegie’s corporate specialists work with individuals, groups and organizations to design solutions that unleash your employees’ potential, enabling your organization to reach the next level of performance.  Dale Carnegie Training offers public courses, seminars and workshops, as well as in-house customized training, corporate assessments, online reinforcement and one-on-one coaching.  For more information, please visit www.dalecarnegie.com.